What our clients think of us!

The Gentleman that did my carpet was extremely helpful and informative. Even though it was a late work day for him, he did NOT rush my job.

Carpets were not cleaned well. The next day I still pulled up dirt from carpet.

Excellent service once they got here. Major problems initially on day of carpet cleaning. Scheduler was professional and helpful after initially telling us they would have to reschedule due to technicians not showing up for work. Manager called and followed through and we ended up having the service performed on the day it was supposed to be done.

Our technician was very friendly, knowledgeable and honest with his recommendations! The carpets look and feel great!

Nice service. Great value.

Carpet looks excellent.

Technician explained the process, noticed we had pets & checked with a black light.

The carpet looks almost new.

Trying was great.

I have sent in photos of my completed job and am awaiting management to return my call on Monday with an action plan of correction.

John is always amazing! He is so friendly positive & helpful- you couldn’t ask for a better technician!

Customer service
Project completion

I love that there aren’t any harsh chemicals. Iv never had my carpets cleaned professionally bed and the guys that came out was really nice and was happy to show me how it all worked.
Overall great experience!

My carpet looked great after the cleaning was completed. The technician was very knowledgeable and professional. I will continue to use this service.

Your service people are very professional, hardworking and pleasant. The Carpet looks fantastic after the job is completed.

Easy and not messy

Everything was good.

As soon as I told him about the price change, he seemed really bothered and mad. I will always request the guy that usually cleans us with you guys from here on out. I even offered him a water.

We are getting ready to put our house up for sale and knew we needed the carpet cleaned as we have 2 dogs and a toddler that have dirtied the floors for the past 4 years. ZeroRez pulled up so much dirt and dog hair AFTER I extensively vacuumed the day before. It was a embarrassing! (And gross!) They left the carpet looking brand new! We are so pleased with their services and will definitely use them again. Dacoda was educational on the process and did great work. Highly recommend!!

Fast, efficient and friendly.

The technician wasn’t very helpful in recommending treatments. Also I showed him all the rooms I wanted clean and then I wasn’t charged for them all so the dirtiest room never got cleaned. So now I have to request another person to come out.

He was also 30 min past the window of arrival which made me end up being late to a dinner and I had to just leave him at my house.

The carpet that was cleaned looks good. Just not my best experience with Zerorez.

Great service and cleanliness from the same service tech. My carpet is fluffy ad house smells wonderful.

I used another carpet cleaner before and it was soaking wet when they finished. Zerorez was surprisingly drier than expected. My technician was very polite and never stopped working. He arrived when he said he would. I have recommended to others! Carpets look great!

Good service

Eric, the person who cleaned and sanitized the rooms was very professional and courteous. The rooms cleaned smelled and looked as great as very old carpet could.

Employees are pleasant and efficient! Job is done well! No crunchy carpets or chemical smell! Carpets look and feel great!!

The professional Matt was awesome in explaining the process!

The service was good - John did a fine job, very respectful and efficient.
The product was not what I anticipated. The floors are clean, but there continues to be a lingering pet urine smell that was not alleviated at all with the normal level of cleaning that we received. There is a follow up scheduled for the pet urine issue.

Great job
Tech was sick but team did a good job to keep appointment for same week
Extra fees not preferred

It was shocking how they were able to restore the couch to new looking condition. We had considered throwing that couch out even though it was only 2 years old because of the damage the kids had done to it. It looks like new and the carpet is spotless. If you have a couch or carpet you are considering replacing, try these guys first and save yourself some money. To replace the couch it would have cost 3 times the amount Zerorez charged to clean it and put protectant on it.

Products are odor free, clean amazingly well and stay clean. Service is amazing too, from the online scheduling, pricing, and communication. My technician was very professional, friendly and explained it all so I understood.

Great results