- Phone: 317-388-5141
- Visit Website
based on 18353 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The experience was more than pleasurable! The guys did a great job!
Products n service. The guys did a GREAT JOB.
The deep clean that Zerorez got up dirt the vacuum left behind - I couldn't believe how much it got up.
Really enjoyed how professional and how everything was explained on what he was going to do!
Cost effective and very good service
Your service rep was very professional and friendly. He explained the whole process end to end . He did an excellent job on 18 yr old carpets. Cleaning was done to prepare home for sell and he did a fantastic job. The home sold in 4 days.
The last time we had our carpets done the cleanser took care of all the carpet smells and left the whole house smelling like oranges. This time the carpets still smell like pet odors even with paying for the extra pet treatment. Very disappointing for the amount we paid to have the carpets cleaned.
I thought the men who performed our service were very nice and professional. They did a good job and were timely.
The price and quality
My carpet now smells like fish. It took approximately 30 hours to dry. I’ve called and texted to leave a message but have not yet heard back. I was just getting the carpets cleaned because my mother was coming to stay for a week and I wanted everything nice and pleasant for her. Not I’m hoping all the air fresheners are going to mask the fish smell in 24 hours before her arrival.
The carpet is so soft after being cleaned
They did a great job cleaning my carpet. Very respectful of my property. Friendly and explained everything they were going to do and answered all of my questions.
Zero res did a good job cleaning my couch and loveseat. It was easy to set up the appointment on line.
Well the liquid that smells good makes the carpet seem like brand new.
The people are very nice
Technicians were great! They were respectful of my house and took every caution to make sure hoses didn’t cause any damage while being stretched throughout the house. The carpet looked amazing after the cleaning, but it was more damp then I had expected. I’d suggest making sure you run your own fans and open windows in rooms that were cleaned, otherwise it will smell like mildew as the carpet dries out.
Ryan did a great job. He was very informative and the house smelled so good.
The service was outstanding! I learned about the ZrClean technology, patented by Zerorez, making them a-no brainer to hire them for carpet cleaning & more! My carpets look and smell fantastic!
Leroy did a fantastic job
It is so environmentally friendly and we don’t need to worry about fumes harming our two parrots.
The liw residue and the commitment to customer understanding and satisfaction.
Just wanted to say, but Andy the technician was very professional and explained everything in detail as to what he was doing. If I had any questions he had an answer that satisfied me. When he was done the carpets look good and we were very happy.
poor communication and they did do what they said
I like the natural substances used to make the product.My carpets feel and look cleaner,much better product than other companies I have used prior.The tech was very professional and knowledgeable.Zerorez is the only company that I will use in the future.
Technician was very polite and knowledgeable about the products and services. He did a great job.
I wanted to wait my carpet was dry. My carpet is about a year 1/2 old, it looks brand new! Very nice tech. Good experience all around!
Professional, prompt and courteous. Very hard working and results were amazing!
I have always used a certain other carpet cleaning company and was interested in the no soap and no chemicals. It was incredibly easy to schedule and they came out quickly. The tech that came was super nice and very informative. Cleaned the entire house and the carpets look fantastic!
You were very concerned when I expressed I was unhappy with the upholstery cleaning and came back ASAP to make it right
The scheduling process was easy and communication was great! The technician was very knowledgeable and professional! The end result was wonderful - my carpets look great!!!
Service tech was great