Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Prompt service and great work

Report a concern   April 23, 2022 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

Excellent efficient service rep! Rooms very clean and fresh smelling. Carpets weren’t soaked like other companies do. Very happy!

Report a concern   April 23, 2022 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

The crew is always on time, courteous, and professional and make sure you understand the entire process. Carpet gets really clean, no harsh chemicals, and dries quickly. Always looks great when finished!

Report a concern   April 23, 2022 — Rated 10 out of 10 by Mckenzie Burns Zerorez Indianapolis
What do you like about our products and services?

Your employee was very professional and efficient. Highly recommend

Report a concern   April 23, 2022 — Rated 10 out of 10 by Carrie Skaggs Zerorez Indianapolis
What do you like about our products and services?

We were very pleased with your cleaning services.
The technician did a very good job and our carpets look clean and refreshed!
I have already shared your information with others and I will definately use your services again

Report a concern   April 23, 2022 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

Polite and pleasant workers. Quick and hopefully we’ll done. I haven’t been back to see my carpet so I’m not able to comment much.

Report a concern   April 23, 2022 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

Matt called me and provided me with his estimated arrival time, which was on time. When he arrived, we went over what I wanted done, he asked a few clarifying questions and got to work. He was polite, efficient and did a good job. Very pleased with everything. This is my 3rd time using Zerorez and will continue to do so.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Ibsan was great!

Report a concern   April 22, 2022 — Rated 9 out of 10 by Andrew Prince Zerorez Indianapolis
What do you like about our products and services?

The technician did a great job and was thorough yet fast.

Report a concern   April 22, 2022 — Rated 9 out of 10 by F.W. Zerorez Indianapolis
What do you like about our products and services?

It was fast.

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The technician did a thorough job

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Getting carpets cleaned. Polite.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Andy cleaned my basement, and it was excellent! It was a night and day difference. Thank you!

Report a concern   April 22, 2022 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

On time worked efficiently good result

Report a concern   April 21, 2022 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Andy was a wonderful technician and the carpet looks great!

Report a concern   April 21, 2022 — Rated 10 out of 10 by Jean Morehouse Zerorez Indianapolis
What do you like about our products and services?

Great job cleaning all of my carpets, rungs and furniture!

Report a concern   April 20, 2022 — Rated 10 out of 10 by Elizabeth Modlik Zerorez Indianapolis
What do you like about our products and services?

Carpets are soft and fluffy with no chemical smell or "crunchy" feel.

Report a concern   April 20, 2022 — Rated 4 out of 10 by S.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We have used Zerorez numerous times & were always pleased but not so much this time. While the tech was very polite & the carpeting was cleaned to our liking after he left and we noticed large dried water spots on our LVF all through our house where the hose he used left a trail. I have pictures but it doesn't really show the extent of the mess. I tried spot cleaning but tomorrow when I have more time I will try with my mop and hope that they clean up. We usually rave about Zerorez and recommend them when someone asks for carpet cleaners but the ball was dropped on this visit.

Report a concern   April 18, 2022 — Rated 3 out of 10 by R.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The spots that are clean look great, but there are so many streaks and unclean spots, it's like they rushed and just didn't get it all correctly.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Brad Meiser Zerorez Indianapolis
What do you like about our products and services?

Great results without chemicals. Fast and professional service. Friendly staff.

Report a concern   April 17, 2022 — Rated 9 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Low chemicals odors. Nice results.

Report a concern   April 17, 2022 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

Friendly and efficient service. Extra attention was given to some areas that needed added cleaning. All this...and the price was right, too! Thank you.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Kristin Davenport Zerorez Indianapolis
What do you like about our products and services?

I love that there are no chemicals. I love that you can see all the dirty water in the canister. I loved the blue bristle thing he used to get all the junk deep down in the carpet.

Report a concern   April 16, 2022 — Rated 10 out of 10 by John Wadas Zerorez Indianapolis
What do you like about our products and services?

Our technician William was amazing!

Report a concern   April 16, 2022 — Rated 10 out of 10 by G.O. Zerorez Indianapolis
What do you like about our products and services?

I love your spot remover. Works very well. You do a great job cleaning my carpet.

Report a concern   April 16, 2022 — Rated 10 out of 10 by N.S. Zerorez Indianapolis
What do you like about our products and services?

Your service and technician were outstanding. The cleaned carpet looked in great condition; thanks for your prompt arrival and clean-up!

Report a concern   April 16, 2022 — Rated 9 out of 10 by M.H. Zerorez Indianapolis
What do you like about our products and services?

The tech was excellent and our old carpeting looks new again.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Dave Smith Zerorez Indianapolis
What do you like about our products and services?

Best value for your carpet cleaning dollar.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Barbara Getty Zerorez Indianapolis
What do you like about our products and services?

Friendly and efficient

Report a concern   April 13, 2022 — Rated 9 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

My scoring is based off my initial experience which has been phenomenal. My dog had a bladder infection causing a lot of accidents and I was able to schedule almost immediately. The technician, Andy, called 30 min before arrival. He worked so hard! My hard to impress husband was thrilled with the results. Dry time was expected to be 6-8 hours and we are 24 hours + from our cleaning with several wet spots still, but we’ve got some fans on them now and expect them to dry by tomorrow. Hopefully the smells do not return or the stains, but initially we are very impressed.


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