- Phone: 317-388-5141
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based on 18354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent efficient service rep! Rooms very clean and fresh smelling. Carpets weren’t soaked like other companies do. Very happy!
The crew is always on time, courteous, and professional and make sure you understand the entire process. Carpet gets really clean, no harsh chemicals, and dries quickly. Always looks great when finished!
Your employee was very professional and efficient. Highly recommend
We were very pleased with your cleaning services.
The technician did a very good job and our carpets look clean and refreshed!
I have already shared your information with others and I will definately use your services again
Polite and pleasant workers. Quick and hopefully we’ll done. I haven’t been back to see my carpet so I’m not able to comment much.
Matt called me and provided me with his estimated arrival time, which was on time. When he arrived, we went over what I wanted done, he asked a few clarifying questions and got to work. He was polite, efficient and did a good job. Very pleased with everything. This is my 3rd time using Zerorez and will continue to do so.
Ibsan was great!
The technician did a great job and was thorough yet fast.
It was fast.
The technician did a thorough job
Getting carpets cleaned. Polite.
Andy cleaned my basement, and it was excellent! It was a night and day difference. Thank you!
On time worked efficiently good result
Andy was a wonderful technician and the carpet looks great!
Great job cleaning all of my carpets, rungs and furniture!
Carpets are soft and fluffy with no chemical smell or "crunchy" feel.
We have used Zerorez numerous times & were always pleased but not so much this time. While the tech was very polite & the carpeting was cleaned to our liking after he left and we noticed large dried water spots on our LVF all through our house where the hose he used left a trail. I have pictures but it doesn't really show the extent of the mess. I tried spot cleaning but tomorrow when I have more time I will try with my mop and hope that they clean up. We usually rave about Zerorez and recommend them when someone asks for carpet cleaners but the ball was dropped on this visit.
The spots that are clean look great, but there are so many streaks and unclean spots, it's like they rushed and just didn't get it all correctly.
Great results without chemicals. Fast and professional service. Friendly staff.
Low chemicals odors. Nice results.
Friendly and efficient service. Extra attention was given to some areas that needed added cleaning. All this...and the price was right, too! Thank you.
I love that there are no chemicals. I love that you can see all the dirty water in the canister. I loved the blue bristle thing he used to get all the junk deep down in the carpet.
Our technician William was amazing!
I love your spot remover. Works very well. You do a great job cleaning my carpet.
Your service and technician were outstanding. The cleaned carpet looked in great condition; thanks for your prompt arrival and clean-up!
The tech was excellent and our old carpeting looks new again.
Best value for your carpet cleaning dollar.
Friendly and efficient
My scoring is based off my initial experience which has been phenomenal. My dog had a bladder infection causing a lot of accidents and I was able to schedule almost immediately. The technician, Andy, called 30 min before arrival. He worked so hard! My hard to impress husband was thrilled with the results. Dry time was expected to be 6-8 hours and we are 24 hours + from our cleaning with several wet spots still, but we’ve got some fans on them now and expect them to dry by tomorrow. Hopefully the smells do not return or the stains, but initially we are very impressed.

Prompt service and great work