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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best value for your carpet cleaning dollar.
Friendly and efficient
My scoring is based off my initial experience which has been phenomenal. My dog had a bladder infection causing a lot of accidents and I was able to schedule almost immediately. The technician, Andy, called 30 min before arrival. He worked so hard! My hard to impress husband was thrilled with the results. Dry time was expected to be 6-8 hours and we are 24 hours + from our cleaning with several wet spots still, but we’ve got some fans on them now and expect them to dry by tomorrow. Hopefully the smells do not return or the stains, but initially we are very impressed.
The technicians are very professional and really do a good job. My carpet looked better after this cleaning than it has in years!
Great communication with reminders and ETA. Very professional and friendly tech who went above and beyond to ensure everything was cleaned thoroughly. Carpets look like new! Will definitely use again.
Very thorough cleaning of tile and grout.
Courteous and thorough technicians. Items are cleaned with respect, and are cleaned well.
Top notch quality carpet cleaning and staff.
Zerorez is always timely, courteous, and leaves my carpets looking great!
I love your work. My carpets look so good. Your technicians are so nice, so polite, so thoughtful, so thorough. Thanks much for what you do for us!
I like that it cleans but no residue that may cause illness in my pets or family.
The service was great. The man was nice and on time. Just not satisfied with the results. Several spots returned after the carpet dried. Thought it would pull up the spots better.
My carpet was very dirty and came out looking just great. Ibsan did a fine job for us.
I like the fact that there is no soap residue left in carpet.
Andy was great! He showed up on time and my carpets look great.
On time, friendly and professional service tech
Friendly technician. No smell from cleaning. Like it is more chemical free and green.
Every time I use your Company to clean my carpet, I am amazed how clean they are. Always a great job done by you Employees. Your Employes are very respectful and do a wonderful job. Shout out to Thomas Bunnell and his trainee for rocking it!!!!!!
Spots remain in carpet in several areas
Very professional. My carpets look great. Stains came out that had been there for months.
Professional friendly workers
Kind and professional employees- carpet was very nice and clean after.
They were great!
The dog pee stain in my carpet didn’t come up with your service. The next weeks I ordered a product off Amazon and a mini shampooer and the stain came right up!
Great service. Carpets look wonderful!
I am amazed that the horrible mess our dog left on our cream colored carpet came out, but our technician was confident it would come up - and it did!
Cleaning
Clean. Friendly. No harsh chemicals used.
The dog hair is gone!
The tech was excellent and our old carpeting looks new again.