Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18353 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 2, 2022 — Rated 10 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable, friendly, carpets look great!

Report a concern   April 2, 2022 — Rated 10 out of 10 by R.C. Zerorez Indianapolis
What do you like about our products and services?

They took their time to clean very thorough and was professional.

Report a concern   April 1, 2022 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

MY SERVICE MAN WAS AWESOME.. LABROY (NAME) ????

Report a concern   April 1, 2022 — Rated 5 out of 10 by H.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I just think that it did not live up to the reviews online.

Some areas could have been treated with more cleaning solution that was pointed out.

Report a concern   April 1, 2022 — Rated 10 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

The technician was very helpful and polite and the carpet looks new again

Report a concern   March 31, 2022 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

through and professional

Report a concern   March 31, 2022 — Rated 9 out of 10 by P.A. Zerorez Indianapolis
What do you like about our products and services?

Dependability

Report a concern   March 31, 2022 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Fast response. Good cleaning result. Professional staff.

Report a concern   March 31, 2022 — Rated 10 out of 10 by Tom Lee Zerorez Indianapolis
What do you like about our products and services?

Everything we saw a great fan on the carpet which helped with drying time. Tex was very nice pleasant and did a great job. We will always use you because of you method of carpet cleaning.

Report a concern   March 31, 2022 — Rated 10 out of 10 by D.T. Zerorez Indianapolis
What do you like about our products and services?

Very dependable, efficient work

Report a concern   March 31, 2022 — Rated 9 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

Convenient scheduling, good service

Report a concern   March 30, 2022 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Was very pleased with the service the gentleman understood everything I needed cleaned.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Heather Whitaker Zerorez Indianapolis
What do you like about our products and services?

Prompt, courteous service, clean and fresh floors!

Report a concern   March 28, 2022 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Techs always are there on time, and do a great job. Carpet looks good and isn't soaking wet.

Report a concern   March 28, 2022 — Rated 5 out of 10 by H.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The Pet Treatment should be explained better before the appointment. The topical is only $75 but it’s $75 per so many feet or something to extract from the pad. I was quoted almost $900 by the tech JUST for that. If I want to spend $900 then I might has well go ahead and have the carpet replaced. The tech did the best he could and most of the pet stains looked better. The smell was gone for about 48 hours but it has now returned.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Marguerite Pferrer Zerorez Indianapolis
What do you like about our products and services?

The carpets look great. You’ve given my home a fresh again look!!!

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Always do a great job. Long time customer.

Report a concern   March 28, 2022 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks wonderful! LeRoy has been here twice and provides excellent customer service as well as doing a great job!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Chris Scherrer Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Quick to come out. Thorough job. Highly recommend.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Kristen Smith Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable
Polite
Excellent service

Report a concern   March 28, 2022 — Rated 5 out of 10 by S.O. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

No black light to identify previous pet stains was used and no pet treatments were applied. Now my pets are marking where the previous owners pets stains are.

Report a concern   March 27, 2022 — Rated 10 out of 10 by C.A. Zerorez Indianapolis
What do you like about our products and services?

The technician your office sent was excellent. He took the time for me to show him the spots on our carpets we wanted to emphasize and the technician went over these areas several times. One spot could not be fully removed, but this became apparent only after the carpet had fully dried a few days later (and had appeared to be fully resolved immediately after the technician completed his work). We were very pleased with the process used and the technician's efforts (and the courteous service he provided).

Thank you,
First name removed H. Last name removed

Report a concern   March 25, 2022 — Rated 10 out of 10 by E.V. Zerorez Indianapolis
What do you like about our products and services?

We like that the carpet is cleaned twice and we had the option to put on a finishing liquid to help protect the carpet and make stains easier to clean. We like the way the carpet looks - like it's been fluffed up and the way it feels underfoot, soft to walk on.

We like that it was fast and thorough; the rep called ahead and arrived on time, and explained the steps of how he would work on the cleaning. We had a brochure to read about the protection liquid that could be applied if we wanted to add it. He also answered the few questions we had.

The carpet dried in about 8 hours, although there were spots where it took overnight to dry completely. We found it easy to wait and then move the furniture back.

Our little dog soon dragged some of his toys back into the living room where he plays, and we were glad that the cleaning liquids are non toxic to pet paws.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Melissa Merrill Zerorez Indianapolis
What do you like about our products and services?

Technician, Ryan, was great and very informative. Definitely will request him in future! We are repeat customers and will continue to die Zerorez

Report a concern   March 24, 2022 — Rated 10 out of 10 by Chandra Thacker Zerorez Indianapolis
What do you like about our products and services?

Technician very friendly and knowledgeable..products are safe and good for environment.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Sue Chamberlain Zerorez Indianapolis
What do you like about our products and services?

Great cleaning job

Report a concern   March 24, 2022 — Rated 10 out of 10 by Scott Mercaeant-Koohns Zerorez Indianapolis
What do you like about our products and services?

Fast, efficient service without sacrificing quality. Courteous technicians who treated my home like their own, even stopping to say hello to my dog. :-) Couldn't have asked for a better experience!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Melissa Genrich Zerorez Indianapolis
What do you like about our products and services?

Great job on our carpets!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Vicki Smock Zerorez Indianapolis
What do you like about our products and services?

Andy was professional, did an excellent job with everything!

Report a concern   March 22, 2022 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

Ryan was very nice and was very helpful. He did a great job explaining all the options we have in treating our carpet.


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