based on 1268 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff and great playtime for my dog.
The staff is very good with the dogs and people.
The staff is nice, polite, professional and extra patient with my baby who’s such a big baby. I travel a ways away to bring my dog for grooming here. They’re the only ones that can do it without traumatizing my baby like other places. Thank you and keep up the good work
Enthusiastic, kind, dog loving people.
Thoroughly explained the process and toured the facilities
Our flexibility and your wonderful staff and the hours that you have
Parttime dog visitation. Now limited to 7-12 or 12-5. Is really difficult because of doctor appts
Traffic on hwy 19 is awful at 7am. or pickup at 5pm. Hard to exit on hwy 19 from Dogtopia.
Responsible staff
The staff are very nice and it’s a safe place for my Ziva ! I love Dogtopia and the staff !!
I always like the way the staff treat my pup - so obviously dog lovers!
I was told at the meet and greet that my dog could have an overnight stay. Later that day, I received an email that said no staff would be in the building after nine thirty or ten. I arranged to have a friend pick up my dog at nine. I got a voicemail at seven saying that the staff were all leaving and my dog would have to stay overnight because no one was there. I texted my friend to not bother because the place was closed. Then, I got a call saying that there was somebody there until 9:30 or 10. I texted my friend to go pick up my dog at nine o'clock. When I got home, my dog was still in the same dirty belly band that I had dropped him off in at one thirty. Inexcusable.
My dog is happy! Employees are great!
The location is very convenient. The service is great. I just wish there was a way for outdoor play.
Very professional, friendly and caring staff
From the front receptionist to the groomer everyone was very friendly. The groomer came out and asked how I wanted my dog groomed and answered any questions I had. He was groomed exactly how I requested and looked wonderful.
The staff is friendly and helpful. I had short notice on a work trip and they helped make sure my girl Fable had all her paperwork, that i knew what shots to finish and everything all ready to go. Fable stayed for a week and i got a couple updates from staff which was great to hear. She had a good time played with everyone and came home exhausted. The staff bathed and trimmed nails and we both are very happy. Fable will be returning for daycare and the next time we need boarding.
Love, love, love Dogtopia Halcyon!!!! We never worry about how our baby is doing when we travel because we know he is in great hands!!! He loves staying at Dogtopia because Brie and the entire team treats Jax like family!! Highly recommend Dogtopia Halcyon!!!
Always friendly staff, professional and kind to all! My dog has a great time, I feel he well cared for and staff is always responsive.
Everyone working at Dogtopia brings their happiness to work with them every day!
Hunter LOVES coming to Dogtopia. The staff are amazing and love all the dogs - very friendly and helpful. Highly recommend.
We like how friendly the staff is and how we can request daycare on an as needed basis. Also like all the fun activities you provide.
Thank you so much! 🧡 We love seeing Cookie come in and are so glad the flexible scheduling works well for you. The fun activities are one of our favorite parts too—we’re happy you’re enjoying them! Can’t wait to see Cookie again soon! 🐾
It’s convenient, the staff is always friendly to me and my pup. The dogs are able to play al day too instead of being in crates.
Our pup is always excited to go which is reason enough. But we also like the friendly staff and cleanliness and not having to worry about our pup when he’s there. Also enjoy being able to peak at him on the webcams.
My dog Sammy has always loved visiting Dogtopia Notth Overland Park. He plays with other dogs, enjoys interacting with the personnel and loves the snacks they serve upon request. They keep a very clean facility and love all the dogs. Everything you need is online. The owners make a point of getting to know all the dogs and their owners. I know my Sammy will always be safe and well loved.
Love Dogtopia! Highly recommend them!
Great staff, very clean and organized. My pups love going!
My dog loves it there but I've never been comfortable with the fact that the dogs do not have a place to pee and poop other than the playrooms. The monitors are busy with cleaning constantly so they don't have the time to interact playfully with the dogs.
Attention
They work with you for r last request to bring my pet for daycare one a week so he can socialize with his friends..
Communication
Only second time this location. First time was good. This time I couldn’t get any feedback about how my dog did. I didn’t have camera access until second part of the day, because even though I was told I had access, I did not. Once I had access, i Was unable to see my dog which makes me think he was not actively engaged.
Molly is secure; seems cared for & genuinely happy