based on 1280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personalized services, friendly staff, great with dogs!
I love that dogtopia offers activities for the pups during nap time! We always love hearing about how otter enjoyed whatever the treat was or the arts and craft they made with him.
Cordial employees who recognize me and know my dog by name! We have occasional daycare.
Like I've said earlier I wish the hours were friendly for those who work in healthcare, 12+ hour shifts. I work 7am-7:30pm so I can't pick up my dog until 8pm, and they close at 7pm. I also wish the days could roll over into the next week; if I can't bring my dog in one week I wish I could bring him in twice the next week since I've already paid for it. I've mentioned both of these things before.
Employees are always friendly and appear to love dogs The hours are good
It’s a happy place and our dog just loves it. A safe place to play.
The staff is very friendly. I do wish they would play more with the dogs. Some team members do but others do not interact with the dogs much at all.
Pet them - play with them - throw the balls
I love how my dogs are so happy and will jump in the car when I say "Dogtopia." Thank you for loving and caring for my fur babies.
I can’t say enough good things about Dogtopia. My dog Scout absolutely loves going to daycare. It’s clear how comfortable and happy he feels there.
The staff are incredible. They genuinely care about the dogs, and it shows in how they interact with them, always attentive, patient, and full of energy. It gives me so much peace of mind knowing my dog is not only safe, but also having a great time with people who truly enjoy what they do.
The best part is picking my dog up after work and seeing how happy and exhausted he is.
Dogtopia has been such a positive experience for both of us, I’m really grateful to have found a place my dog loves so much.
Everything
I feel like my dog is safe and happy with your dog loving staff when I have to board her.
The staff is very friendly and attentive. Watching the webcams helps me feel confident, not only that my dog is okay/active, but that he is being watched and cared for constantly. There is always a person in the room with the dogs to keep control and attentiveness.
Outdoor space would be great!
We bring our dogs Gigi and Max twice a week and have been really pleased with the experience. The facility is consistently clean, the dogs are well-supervised, and the staff works hard to keep things running smoothly. Sam is an exceptional manager: organized, warm, and she genuinely knows each dog’s personality, which means a lot to us as pet owners. The best sign is that our dogs come home completely worn out and content every single time. That tells us everything.
We have used day care as well as boarding, and our dog is so happy to go in & also leaves happy (& a little exhausted) when he comes out. The staff is friendly & conscientious. Love the full spa treatment.
Friendly and professional staff, my dog always comes home happy!
Emily is wonderful!
We’ve had a great experience with Dogtopia of Tysons Corner. Our dog, Grace Michael Jones, absolutely loves it and thrives on the attention she gets. The staff is always friendly, accommodating, and communicates really well. We trust them completely—she always comes home happy and tired from playing with her friends.
Everyone was very courteous and cared
the facility is bright and clean. the staff is friendly. the crates are large .
The staff took such amazing care of our dogs, they didn't want to leave! The daily updates were super heartwarming, and looking at our babies over the camera was so reassuring.
Thank you!
My husky loves coming to daycare 1x per week and always gets her energy out. One thing that I wish was a better process is drop off. There are times where I am waiting up to 10 minutes depending on how many dogs are also waiting for drop off. I am late for work sometimes due to this. If more staff was available to assist with drop offs, I feel it would be more efficient.
From the moment I called to set up the meet and greet until the end of my pups first day ever at a doggie daycare, they took extra time with me to answer my questions and make sure I felt comfortable, especially given my dog has a long medical history. The tour of the facility was thorough. When I went to pick up my pup at the end of the day, they shared how many steps/miles he went while playing! They called midday to let me know how he was doing. When I picked Hugo up, I am pretty certain he wanted to stay longer! I feel very comfortable leaving my pup in the care of the people at the Deerpark Dogtopia!
Zippy loves going and I know the staff all love dogs and are attentive and kind to him. I love. Watching him on the video camera!
I love Woodbridge Dogtopia. The staff is amazing and the manager is great! They treat our 4-legged children as if they were their own.
That my dog is having fun and getting exercise in a safe environment.
Do monthly payments rather than weekly payments. It’s very annoying and inconvenient at times for the most part.
The employees are wonderful and very attentive.
There have been times when I pick up my dog after boarding when the staff is super friendly and I've even gotten a report card in the past of how he did. This time the person at the desk didn't say anything at all after I stated who I was picking up. Just disappointed in the inconsistency. People are always friendly and helpful at drop off.