based on 1385 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and capable staff.
We love Dogtopia. It brings us pease of mind when we travel knowing that Arlo is safe and well taken care of.
Everyone is very nice and my dogs enjoy going.
Gabrielle and her staff at the Brookhaven location were so welcoming and accommodating after my dog penny had to be out for several months due to two surgeries for herniated disc in her neck. I feel that Penny is in very good hands and is being watched closely. Gabrielle suggested controlling her energy level by letting her have playtime for 15 minutes and crate time for 15 minutes and it seems to be working perfectly. Penny loves going to Dogtopia.
Thank you for taking such good care of our Eddie. She seemed to really like it there. Everyone there seems to genuinely love animals.
My dog is always happy when he comes out from the kennel. They sent pictures to me while i was on vacation. The med i gave them to administer was given because I checked his stools and they were normal. When he is upset they change. I always feel my dog will have special care and I will continue to send there when i travel.
Great staff!!
Wonderful people- dogs are not crowded in their playrooms. Very helpful if I need to drop my puppy off a few minutes early.
Convenient & clean, like the daily activities
The facility is clean, the associated take great care of the dogs, the dogs love the associates.
Everything
The chooses of food and online scheduling.
Friendly/organized staff. Convenient.
Stanley loves coming to dogtopia and never wants to leave. The staff is amazing!
Requested nail clipping is never completed
Great service. Dog always seems happy when we leave.
Wonderful staff! So very kind and nice to work with!
Easy to schedule our pup for daycare, spa, and boarding.
Lots of fun activities and treats on the calendar!
The owner and staff are top-notch. Absolutely pleased with every visit - whether it’s for daycare or boarding!
The front desk staff always great my dog by name and make her feel safe and loved.
The only thing I would change is the location of the cameras. The show only the middle and sometimes I just can’t find my girl for a while. I have 100% trust in the staff but still enjoy checking in from time to time :)
My dog is always so happy there. I can tell she is loved and well cared for
The staff is very friendly and welcoming! They all seem to have a love for dogs which is very comforting because we know are beloved pets are in really good hands!!!
Everything! Ian, Jessica, Jackie and Celemetine are wonderful. My dog comes home exhausted. The pictures are my favorite and are always amazing.
Everything
My dog loves going to Dogtopia. He walks right in and his tail goes crazy!! The dog attendants are very friendly and care about each dog in a special way.
I Love Dogtopia! I have a 7 month old Bernadoodle and he loves when I drop him off to pay with his doggie friends. The staff is great and very accommodating when I need to make a last minute change and everyone I have met is very nice. The location is great as it is right off the highway. I highly recommend checking Dogtopia out for your pup!
People are great and our dog loves going
The owner was very knowledgeable about dogs and their care. She makes a supreme effort to see to their welfare. The establishment was clean and its layout and services well thought out.
The team at Dogtopia truly care about the well being and fun of all the dogs. And are always helpful and welcoming!
Friendly staff. My dog loves going there
We want to love Dogtopia but due to our dog we can’t. The staff is great and our dog loves going but because of her energy the staff has no other solution but to leave our dog in a crate most the time. We have tried talking with management and were told in so many words our dog is not trained and doesn’t listen to commands. The unlimited plan was perfect until we realized our dog spends most of the time in the crate during the week. Because of morning rush hours and afternoon rush hours and 2 1/2 hour lunch/nap our dog doesn’t get nearly enough play as the others and we are jealous. Watching the camera now just frustrates us. We went down to 3 days a week so our dog doesn’t spend all week in the crate. We stopped recommending Dogtopia to others and are looking at other play options. It’s a shame all we are asking for is fair play time for our dog which costs Dogtopia nothing.