- Phone: 920-478-2191
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Customer Testimonials
Generally they ship fast
Handling, geometry, and appearance. I have been riding for about 25 years through hills and trails on two other makes. Technology has changed over the years making each bike a better performer. I have been happier with my Trek it’s not the top end but I am happy on what I put it through.
The website was very convenient and informative. The checkout was easy and appreciated. I especially like the delivery option to my local bike shop.
Quick service, experienced, knowledgeable and nice people.
The quality in their products
The customer service at the trek shop in Southlake was outstanding. The bike was ready to go after it was shipped there within a few days. I was happy to see that.
I just appreciate my time in the Waco store, and when I can't get there, I still feel good about ordering from Trek instead of amazon.
great instructions, bike easy to set up
bike in great shape
Its a good bike at a reasonable value.
Rides smooth and fast. Very nice bike. Had my last Trek for 29 years.
Great people and products
Delivered as promised 👍
Delivery was extremely fast! Love my Trek bikes, and the equipment. Would love to take a factory tour, one of my bucket list items.
Everyone is so helpful
Ordering on line was fast and delivery to my local Trek bike shop was great. Order came in faster than expected and product was exactly what I ordered. I will use this method again. Thank You
Quality, warranty and customer service.
Easy shopping and the Trek guarantee cannot be beat.
Sale items saved me a bundle for my bike
You're able to ship it to the store for free. Also, some items that are not in store are available online.
Quality products. Great online buying experience.
Great products with fast shipping
The associate that handled my request rapidly found a great solution to the issue I was experiencing. I received my parts I needed today and I am very happy.
Great bikes and great customer service!
The new pump hose and fitting works great. My pump is back into action!
Free shipping to store with no min order requirements.
Very fast shipping on factory replacement parts
Customer service
They had the parts that I needed to repair my bike as well as other accessories at great prices! All my merchandise shipped and arrived quickly at my residence! Thanks Trek! 👍🏽
Prices were very good and online purchasing was easy.
After getting hit by a car on my bike, Trek’s sales team was super kind and helpful.