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Customer Testimonials
My customer service rep Tiffany Duffield at corporate headquarters, has gone above and beyond to make my experience with Trek the absolute best. I'm a long time customer and always recommend Trek to anyone looking for a quality bike that has a company that stands behind it 100%. I truly appreciate this company as it continues to fuel my passion for riding!!!
I purchased a used Townie 7D and love it, such great quality. I wanted to add a new seat, chain, grips, baskets and love the quality and price of these accessories on the trek website. The items are amazing, shipped safely and quickly.
The site is very easy to navigate
We have two Trek bikes in our family and we love them. I still ride my 1998 Trek 2300 road bike and my wife has a Trek 7.4 fitness bike. We've made some upgrades (carbon fork, peddles etc) to the bikes over the years but Trek builds such a great bike there is no need for another.
The sales and staff at the shop in Arlington were just great. Listened to me, asked the right questions, and helped me get a Trek that is perfect for my needs.
Understanding
Easy navigation, good product selection, fast shipping.
Very friendly and knowledgeable staff.
Easy to use
GREAT
I'm very satisfied with your products
Great products
Great buying experience and great prices and fast shipping.
Fast shipping, easy pickup.
Awesome bike and delivery was quick and easy
I have purchased several Trek bikes over the years. Have always received great service from Outspoken Bicycles in Augusta, Georgia. I have no reason to switch brands on my next bike.
Nice selection of helmets and easy purchase. Also arrived quickly.
Very helpful and knowledgable staff with great quality products!
Any problem I have had has been resolved quickly. They honor their 30 day completely satisfied guarantee.
Outstanding customer service consistently!
Purchasing my new bike was very easy. Only had to drive 75 miles to nearest shop to pick it up. My next bike will come from Trek as well.

Customer service is outstanding