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Customer Testimonials
Easy browsing and I love my local trek bike store.
Prompt and always as described
I ordered Trek gloves online and had them delivered to the store. Worked great!
The reps who helped me were knowledgable and took their time.
The Chelsea store rep helped me size and fit for the type of bike I was looking for. This includes initial gear that I would need.
The Lake Grove store rep was very thorough, detailed and took his time to make sure I was familiar with my new bike.
Overall excellent knowledgable and friendly experience.
It was easy, product arrived quickly and it seems to be good quality.
Great online access to equipment, apparel, accessories options. Very easy to navigate and order. Good communication. Order and shipping process expedient. Can easily recommend Trek.
Good customer service and fast shipping.
great bike ....lots of fun
You are the best
Easy to order, arrived earlier than originally projected, and I was in-and-out of my local shop in two minutes with my part in hand!
Good service and friendly people
FedEx lost my shipment, but Trek customer service was very friendly and responsive.
The item purchase didn't have dimensions for the belt width. Seemed like a good idea when selling products online....
I received a discount on the purchase of the kicker core trainer plus another discount on the first time order online which made this an awesome deal. Also I had free shipping on the delivery and it arrived within 1 week. Excellent experience!!
Easy. Merchandise I wanted was available and arrived quickly.
Quick shipping response
Fast delivery without mistakes
Great purchase experience!
It was an easy, smooth buying experience, and communication with my local Trek dealer was timely and friendly.
Quality products and great customer support.
Very good bikes; I wish they had more suspension for their road bikes, but very good bikes overall
Gives access to your quality products and easy to find great deals as well
Good shoes, good fit, good price, delivered on time. ALL GOOD.
Easy to navigate and wide variety of products.
Vic at North Country Cycle went above and beyond my expectations. He was extremely approachable and knowledgeable about everything Trek bike. He provided excellent education about the new products that are now available in the Trek and bike industry. He made sure that I was satisfied with everything on my new bike. I was blown away. What a great experience.
Very easy to order what you need.
Everything was as promised. No unpleasant surprises. Delivery was fast and on time.
Great experience!
I didn’t have to take a trip to the bike shop, have them not understand what I’m looking for, then ultimately not have the part in stock but tell me they can order it for full price and it will take 4 weeks.
The Trek Italian sweater, on sale for Black Friday, far exceeded my expectations, as I was worried dit would be coming from China. It's very well made, does well at blocking the wind and feels so nice of my bare skin. I will be sure to watch out for next BF to get more.