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Customer Testimonials
Customer service and experience while in the store. Everyone is so friendly!
Very easy to find what I want in to make my online purchase
I like how seamlessly the website integrates with the Trek store in Rockville. I'm very impressed with the knowledge of the sales staff and mechanics at Trek Rockville, and how they can help find the right product either in store or on the website.
Efficient ordering and quality product.
Ease of using the website
The part was just what we needed to raise the handlebars for my wife.
Fast shipment to store
Quality product
endurance
Quick and easy,. Works seamlessly with my local Trek dealer for assembly and pickup.
Good pictures of bikes. Specs easy to find.
All the products I need with fast service.
Easy
Easy shopping, fast shipping and quality product. Over all good experience
Usually in stock and fast shipping. I live in a rural location and most TREK stores are far away with minimal stick selection. Staff is usually top notch for other services.
I love my new trek Domane. I had a trek before as well (FS Sport 5). Well made and do the job I need them for.
I guess a major reason I like trek so much is that I really love the bike store that sells them (landry's in Boston). they know their stuff and if they recommend Trek, then that provides a lot of confidence to me
Easy website. Information is clear.
I started biking again as an adult to help me lose weight. I picked the one thing I liked the most as a kid to help me. I started with a cheap bike and didn't enjoy it as much as I thought I would. Then a riding buddy stated, "You need a bike that works with you, not against you". Those words could not have been more accurate!
I went to my local bike shops and test-drove numerous brands and bikes. The Trek Verve 3 was my favorite and I finally knew what it was like to have a bike work with you when you ride. I fell in love with that bike and the Trek brands. The service from my local bike shop added to that love because they have been helpful.
Fast forward to this year and I returned to the Trek store and bought my first e-bike. I remind people that you still have to pedal but I now go faster and much farther than I used to and I love biking even more!
Great bikes!
Great. Fully recommended!
Wonderful products and superior service.
Easy to use
Found great price on a couple of tires. Had delivered to local shop to avoid adding on shipping charge. Very good overall experience.
Customer service was fantastic!
Quality, value, dealer network
Easy to find what I needed and prompt shipping.
Fast deliveries, and they stand behind their product.
Make treat stuff!
Easy fast transaction. Had my computer writhing a few days. Computer is as advertised. Would definitely go through Trek again without hesitation.
Easy and everything is good quality
Good service…