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Customer Testimonials
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Fast shipping, easy to shop and reasonable price.
Great communication amazing customer service
Very helpful customer service, high-quality long-lasting bikes and accessories.
Fedex never delivered the small item I purchased. Brian at customer service was extremely helpful and sent a replacement order very quickly.
It's reliable and keeps me riding even when conditions are less than ideal.
My Trek Rail 7 has been a fantastic mountain bike. Solid as a rock. I highly recommend Trek bicycles to anyone looking for a bicycle or mountain bike... whether it be E-assist or not.
The ease of ordering two sizes of bike shorts to be sure I have the best possible fit, keep the winners and return the ones that served to make me sure what I preferred, The ease of returning to the local Trek store is a bonus too.
Quality gear, Quick delivery to my home or store, reasonable prices. This was my first experience usually I order from Nashbar, their website is too crowded and confusing. TREK was much easier. I'll be back.
Easy to find what I wanted and quick delivery
Excellent service
Wuick shipping
I like the variety, price and staff. However, I ordered my helmet online and had it shipped to a local store, but Trek needs a better system for communicating with the customer that the item has arrived - this is NOT an issue with the local stores, this is an issue with the structure related to ordering online and having shipped to a store. It could do with some refinement. Love my new blush helmet!
Efficient Customer Service. Friendly and gave the right recommendation on new wheel purchase.
East to order and pick up.
Great product and good service.
Professional quality bikes
Wee recently had a mino nut disappear from our rear suspension and the trek team in Murfreesboro was really helpful with getting me the part number for this nut and bolt combo. Thanks trek
I like the oroducts and service
Service, expertise, knowledge, quality, honesty, character, help, humbleness and love of the product.
Super easy
Ease of use for shopping, and the detailed information regarding order/shipment status.
Found a great bike on sale, was shipped timely to my local store
Quality!!
The Trek Checkpoint is an Amazingly fast bike. I’m in love with it!
The staff is very knowledgeable and the bikes are very high quality and fun to ride.
the availability of manuals and parts for any trek bike through the website has been an invaluable tool for my cycling and mountain biking lifestyle...
Good price, decent products
Excellent service by Trek Wausau. Easy to order my bike on website
Easy and fast checkout. Not to mention, love the fact that if the helmet isn't a good fit after trial, you can exchange it!