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Customer Testimonials
Excellent bikes, good customer service, good experience on maintenance and repair department
Easy searching and ordering.
easy to buy online and have it shipped to local Trek Bike store for free - great gloves
The BOPIS experience was easy and convenient. The staff in the Boulder store are always friendly and helpful.
Prompt delivery and awesome products
Excellent communication
There was an issue with my online order and it was quickly resolved. Excellent service!
Easy access to local (LBS) inventory integration
Got the answers to all my questions and the correct items to order.
Easy
being able to return items
Easy to maneuver thru, Simple, fast & easy.
Solid bike, great design, low maintenance and obviously a fast bike. Customer service is courteous and knowledgeable. Great warranty service.
Trek bikes had the part that my son was looking for. It was delivered quickly as well.
Quick shipping and delivery.
Great bikes. Store service levels vary depending on personnel. Mostly, good though.
Quick and free shipping and excellent quality project
Easy process. Free shipping.
I recently experienced disc brake failure with my new fx 3 due to factory defects. It did take a little longer than I expected for the Dealer I bought the bike from to make the repairs under warranty. But after I reached out to Customer service at the Trek Corp.for help with this matter.
I was more than satisfied with the outcome!! I would recommend Trek to anyone as One of the Best bike you can by and more importantly they stand behind there products 100%
Greatly appreciate Al
I’ve bought 2 trek bikes in different stores. Both sales persons were imformative, knowledgeable and curteous. My buying experience was top notch. I would recommend Ang buy another bicycle from trek
Ease of website and expedited shopping. Great products and competitive prcicing.
Friendly, knowledgeable and quick with assistance.
Online ordering is very easy. Ship to store is quick and convenient. My local store who assembled my bikes is awesome.
It was easy to find what i wanted and arrange for it to be shipped.
Outstanding selection and staff!
Solid website. Quick customer service when I called with questions.
really I made an entire video o n my lastest purchase https://www.youtube.com/watch?v=UPpfFKGji4g&t=475s
Easy
So efficiently fast!
My online experience was great! Easy to navigate. Even showed you the closest stores where your bike was actually in stock. The detailed bike descriptions were also helpful!