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Customer Testimonials
Easy
They fit me and ride well. Quality products.
Easy to use and great turn around time on shipping.
Good information on the website.
Excellent service on Line and Griffen Bikes at Bethesda MD. Helped with return and then purchase of another Trek. Thanks!!!
It was easy and it was nice to have my purchases sent to my local Trek store.
Amazing, personalized service and high quality products.
great bikes, great community
Selection of accessories, and fast delivery.
Easy, good website.
Very good bike. I like the colors and decent price.
Product quality. What I didn’t like was the store service. The bike needed an adjustment and after several attempts from the Tech, I ended to do the adjustment by my self at my home.
Right from moment you hit the Trek site - the product information is presented in such a way, that is specific, easy to understand, but doesn't allow the "details" to get in the way of providing what you need to know and more importantly, want to know. The purchasing process is how shopping online should was meant to be - easy and simple. The quality of the Trek brand is outstanding. The price was on point. The delivery of the bike exceeded what I had experienced from other brands. The setup and tuning is included. It was provided by a local Trek dealer, Trek Lee's Summit. These are professionals and bike enthusiasts, who specialize in everything Trek. Pickup was incredible. The bike was ready as promised. The way I was treated from click to delivery by the guys at Trek and Trek Lee's Summit, is the reason I'll only own a Trek. Amazing.
Ordering was quick and easy. Free shipping to the store near me.
Very good service
I’m 77 years old and my trek bike is the best because it’s electric it’s an Electra and a townie and I’m riding it every day! I love it so much that I’m going to buy my 79-year-old partner a townie Electra as well.
Everyone is friendly and helpful
Good selection , Fair prices and good cutomer support. Very flexible return policy too
Easy to order the items I wanted.
Friendly, respectful, ability to test ride.
Everyone was so helpful and made the process easy!
GREAT
Bike is awesome. , purchasing online was easy !!
Great company! We had a wonderful tour at Trek which was both super informative and very enjoyable- with delicious coffee besides. As a Wisconsinite I feel very proud to support a local company which is as far-reaching and world-acclaimed as to have also charmed my German husband, who also rides a Trek bike here in Germany.
Ease of use and product selection
Fast reliable customer friendly knowledgeable service 😎👍💯
My rep was amazing, made things easy, helped me on shipping, fantastic
Everyone is always courteous and very helpful.
So easy and stress free. Found the bike I wanted, ordered it then picked it up when it was ready. The way online ordering should be.
Easy to order and deliver to the store.