Customer Testimonials

It was very easy to compare and but the bike i want and then have a professional help me set it up

Good products, friendly people!

Excellent service. Good prices. Nice selection.

Knowledgeable friendly sales reps at my bike store

Quick and easy purchase.

Great communication. Easy purchase. Bike was ready to go when I got there. Btw - great shop and friendly knowledgeable staff.

Love your bikes and your appeal. The store associates in Verona, Pennsylvania are awesome.

It's always good. I was surprised to find out that you don't offer pivot bearing kits. I was told to order each one separately. Trek was out of some of them. Other companies offer bearing kits.
I've been riding Trek for years. Between my son and I we have a Stash, Slash, Fuel ex 9.8, and rail 9.7. Pls consider offering the kits. Thanks and Aloha-Name removed

On-line and local store have been very good! Picking up my orders at the local TREK store is convenient for me, and saves shipping cost. Keep it up!

I love trek bikes, im currently on my second one and wanting a ticket s as my third one, (if i could get one for free i would love it) but ive had zero problems on them.

The site is easy to use and the sales have been great. My local dealer will always be my prime source for bikes and more expensive gear but it's good to have the Trek site for ordering accessories and clothing.

Perfect

Quick service!

Always had fast and efficient service.

Love Bontrager Products

Selection

Ordering online with ship to store was easy and fast and the same price!

Great products and fantastic customer service

Customer service was excellent. I ordered the wrong part and they provided me with a paid return. Will definitely use them again.

Easy to use the website and great product

Easy process to purchase, fast shipping, easy to browse website

Always feel like I’m at home when I visit a local trek store.. never had one issue they couldn’t help with! Support this brand by all means 🙏🏽

I purchased this road bike for the first time and my first ride in it was amazing. Bike is light weight and easy to maneuver. Shifting of gears is smooth and easy to adapt. Bike also has a storage pouch I which I could hold my large Samsung S23 ultra smart phone while on ride. Online purchase was easy. The local store in Batavia, IL (Praire path bikes) were quite supportive as well and delivered Bike on my requested date along with good pedals which does not come with the Bike.

It is not made in China

Very east online transaction.

Been a committed Trek customer for 20+ years.
My local Trek store (Trek Ballwin) has an outstanding staff. Products always deliver.

Both Trek and Bontrager products are extremely high quality. The service I receive at my local Trek shop is exceptional and personalized.

Great products

The toughest and best built mountain bike I've ever owned.

Great products