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Customer Testimonials
Next day delivery, free shipping, OEM item. Can’t buy it anywhere else. This works, I’m okay with the process.
Speedy delivery exact shipment quantity and quality is 100%
I can always get what I need when ordering online. Also, if for some reason the item needs returned, the return policy is exceptional.
Staff was very knowledgeable, friendly, and helpful!
I like the factory pricing and direct shipping to bike dealership. This way the bike is put together by a professional and is inspected before I even pick it up! Also the process is quick and I get the exact bike I want.
Great gear. Love the look!
Great bike, excellent ride. Comfortable and fast Domane SL5 Gen4
Very convenient
It was easy from the purchase of the bicycle on trek.com to the assembly and delivery by a local bicycle shop. I love my new Trek!
Customer service is outstanding
My customer service rep Tiffany Duffield at corporate headquarters, has gone above and beyond to make my experience with Trek the absolute best. I'm a long time customer and always recommend Trek to anyone looking for a quality bike that has a company that stands behind it 100%. I truly appreciate this company as it continues to fuel my passion for riding!!!
I purchased a used Townie 7D and love it, such great quality. I wanted to add a new seat, chain, grips, baskets and love the quality and price of these accessories on the trek website. The items are amazing, shipped safely and quickly.
The site is very easy to navigate
We have two Trek bikes in our family and we love them. I still ride my 1998 Trek 2300 road bike and my wife has a Trek 7.4 fitness bike. We've made some upgrades (carbon fork, peddles etc) to the bikes over the years but Trek builds such a great bike there is no need for another.
The sales and staff at the shop in Arlington were just great. Listened to me, asked the right questions, and helped me get a Trek that is perfect for my needs.
Understanding
Easy navigation, good product selection, fast shipping.
Very friendly and knowledgeable staff.
Easy to use
GREAT
I'm very satisfied with your products
Great products
Great buying experience and great prices and fast shipping.
Fast shipping, easy pickup.
Awesome bike and delivery was quick and easy
I have purchased several Trek bikes over the years. Have always received great service from Outspoken Bicycles in Augusta, Georgia. I have no reason to switch brands on my next bike.
Nice selection of helmets and easy purchase. Also arrived quickly.
Very helpful and knowledgable staff with great quality products!
Any problem I have had has been resolved quickly. They honor their 30 day completely satisfied guarantee.
Found a Bontrager Flare light on clearance cheaper than a used one on eBay. Shipping was fast and free.