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Customer Testimonials
Relatively easy to find the parts I needed, and seamless purchase.
Knowledge, fast accurate guidance.
Good fit
Great sale price, good product.
Easy to order what I was looking for. Was on sale. Easy dealing with local trek dealer bike shop for assembly and pickup. Everything was great!
Easy checkout, website easy to use, loved the free shipping to the store.
I found it very convenient to be able to order the bikes online and have them sent to my local bike shop!
Delivery was amazingly quick!
Easy to shop and get exactly the part I needed. Shipping was fast and free. This was easier than driving to the shop across town.
Service team quickly diagnosed and fixed service bulletin item: seat post/mast movement. I thought I was going to have to leave my bike, but they fixed it while I waited.
I ordered online on Saturday and had bike del and set up on Thursday. I was happy with the experience and service. This is my 4th Trek.
Everything was great
Great service
The ease of placing the order and the prompt, accurate shipping.
Quality and promotions
good
very smooth bikes i like them a lot.
excellent returns policy. One thing to note, the trek retailer I use had not returned anything for several years and was unfamiliar with the in store returns process.
The bike is excellent and the service was great! I’m very impressed with the FX 2 disc 2 bike. The online service was professional and efficient. I was very pleased with the Trek bike store on Broadway in San Antonio 78209!
Easy process.
Prompt shipment and good communication.
Well made and warranty on everything
I am a trek person, love their products
Love my Trek 4X! It's lightweight and good on long trips. I have owned my Trek 4X for 4 years and it rides super smooth and gears are so easy. I had to replace my chain at 2K miles from wear & stretch and it still rides great!
Items ordered arrived sooner than expected. I picked them up from my local Trek Bike shop. Very easy!
Fast shipping, great instructions, easy install.
My experience was amazing and Trek when above and beyond to understand my unique situation and solve the problem.
I'm glad you have the parts support that you do. It makes getting what I need very easy. love my TREK
Support was 👍
Phone in customer service is very helpful and will look up info if they don’t have it.
No extended wait times