Customer Testimonials

Easy to use and what I ordered arrived in my local shop right away.

I found it fascinating, excellent service and very precise information, very good team.

Ordering and having the bike shipped to a store was easy once you found what you were looking for.

Easy maneuvering around the site, great selection of bikes and accessories, option to ship to an authorized TREK dealer close to my house, and a great price.

The townie xl fits me perfectly

This was my first time buying from trek. I liked the different choices I was given to find the bikes that were fit for me.

Service person listened to my situation and recommended appropriate product and level of service. Didn’t upsell me.

The discount I received on a Red Barn Refresh bike has allowed me to enjoy a great bike that I would not have purchased at list price.

Fast shipping. Good product

Good sale pricing on items that are useful to me, free shipping option worked really well (between those two, did Trek actually make any money on my orders?)

It's very easy to select your bike and have it delivered. I also like that I can purchase items and pick them at my local bike shop.

I love Trek bikes and their accessories!

Super Awesome staff!!!

It’s a whole other industry that’s actually interesting & y’all are doing great.

Easy, quick

I love my bike! And I’m grateful to Provincetown Bikes in Massachusetts for building it so well.

seriedad y calidad...

Competent, knowledgeable, friendly, and customer service driven

Easy. Fast. Great selection of bikes on sale. Got a great price and shipped directly to my local bike shop on a few days. Bike shop said that they don’t charge for assembly of Trek bikes, which was awesome. Couldn’t be happier.

The helmet came quickly and was exactly as described. Thank you.

I’m very pleased with the MIK basket I bought for my Verve +3 e-bike. I was able to buy it at a discount from trekbikes.com and have it delivered (free) to a local bike shop… easy, efficient, affordable.

Great products at a reasonable price

Very responsive and kind customer service personnel.

It was quick and easy to purchase the bottle cage I wanted from trekbikes.com. When buying online fails, it is usually when the seller makes the process unnecessarily cumbersome with more steps then required for a simple transaction.

Quick and easy as expected.

I've owned four Trek's and I think they're a great company. Could not be happier. Great quality.

Great

I like that I am able to reuse an existing bike, and get a good deal in the process. Customer service was excellent when I mistakenly entered an incorrect email address and the bike shipped faster than I was expecting.

I like that my bike was promptly shipped to the LBS I chose, and that I didn't have to pay for shipping.

I always like getting packages!