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Customer Testimonials
Your website showed a wide variety of choices. The aluminum Checkpoint on sale was shown to me by my bike store and led to my purchase.
I have a Checkpoint SL5. The bike for the most part is comfortable, has taken some time to get the adjustments to where it feels good. Billy at Allen bike shop has been a great help in tweaking.
Nice to shop for quality products from home.
Site doesn’t always work well but finally got an order through.
It was very easy do to online and also the staff member I spoke to correct the typo with my email (which was my fault) was very friendly and quickly resolved my typo. My order was shipped out very quickly and I had my sons new bike within a week of ordering!
Well, love the Virginia Beach Store, Mike, Sue, and Rick!
Jay Crawford Phone number removed
You over night Ed my cycle glasses to me. Great service and products.
The rep at the store took the time and really dived in to explain everything. Looking forward to being part of the Trek family!
Always a wide variety of QUALITY items.
It is also refreshing that my order status is continuously communicated eliminating the guesswork of when my order will arrive.
I like my bicycle and the accessories Trek/Electra makes for it. I appreciate the convenience of being able to order from the website, instead of drive 45 minutes to the store.
It's quick, easy has what I need and I know the quality of the product is legit. And why would I want to go anywhere else! Fast shipping! And easy to navigate through the website.
The product fits perfectly, and fast shipping!
Great service, friendly staff. Thanks
I purchased a TREK Checkpoint ALR 5 in February/2024. Now, at the end of May/2024, I have approximately 1,350 miles on the bike. Eighty percent of the milage is tarmac and the remaining twenty percent is light gravel. On either surface, the bike performance is outstanding. Shifting is smooth. Handling and braking are excellent. Build quality is superb. The bike is light, responsive, and fast. I thoroughly enjoy riding this bike.
it's a very good professional experience
The bike people were helpful
Bob was very helpful. He was patient with my squirrely brained questions and helped me get my new bike set up.
Simple and quick. Received our items when expected. My daughter and I both LOVE our bibs. She's already asked me to buy her more!
In order to find accurate part I had to work with local bike shop. Not easily found on my own on website. Otherwise went smoothly once correct part number was provided.
Ease of ordering, shipment alerts and quick delivery.
Trek bikes are very reliable and durable
The Trek crew always take good care of me and my bike.
The ease of buying the pre-owned bike.
Awesome
great people!!!!!
!!!!
Free and easy returns!
Really pleased with the new e-bike. Jake at the Trek Store Madison West was great when I picked up the bike.
Great recommended to my Family and two of them have bought in last couple weeks
2 Trek I have bought very good Bicycles enjoy riding
Ease of ordering courteous staff when picking up the item from Allen store. Quick pickup process.