Customer Testimonials

Lame communication with customer.
Still,4 weeks later, cannot register my new bike.

Although Trek suppliers had supply chain issues, they went above and beyond to make it right and ensure their customer was happy with their purchase.
Great job!

What a great experience buying a used bike through the red barn program. My son wanted a bike that was no longer in production so I took a chance on a used one. The bike showed up expertly packed, serviced and ready to go. It was in pristine condition. Highly recommend the program and Trek bikes all around.

Rapid shipment of part ordered.

price, selection and prompt delivery

Online ordering of exact replacement parts with great updates on availability and shipping updates (which are usually free)

Love the helmet!

The shoes fit perfectly and arrived in a very timely manner.

Amazing products that are worth the price! So much to brag about the customer service! They really go above and beyond! 10/10 recommend

Still new, but so far I find my Trek a fantastic bicycle

My family all own Trek Bikes, mostly road bikes. But this was the first Mountain bike to add to the fleet. The photos, layout of specifications, and the price was unbeatable for what I wanted. Everything is very well though out with the layout of Trekbikes.com and will be back when the time comes!

The sale and able to get the bike at a discount price compared to in store prices.

After sale support has been very good so far...

Ordered a Tire.. came just on time No Troubles!👍

Solid built bikes. Easy to ride and maintain

Love it!! Thanks

I have enjoyed my Trek 5 bike. Would recommend to anyone.

Excellent bikes. Excellent service every step of the way...purchase-packing-shipping-unpacking with instructions.

I loved my order through Trekbikes, I found a really good deal on a pair of Bontrager studio shoes on the site and made the order. The order came in quickly and was exactly what I ordered. The shoes are quality and worth every penny. The site was easy to use and navigate.

I have always been a fan of trek and their quality of bike.

Quality, cost and service.

Trek is a great bike company that stands behind its products!

Awesome experience!

Assembly was seamless, Dan took his time to walk me through the intricacies of my new bike and helped me with the fit of the bike. This was very much appreciated. Overall great experience.

I am cmfortable that I am getting the right gear and the best gear.

My helmet was delivered several days before it was promised in perfect condition!

Fantastic pricing through the Red Barn, extremely happy with the bikes. Got bro-in-law and wife to buy 2 more the deals were so good! 10- out of 10 for Trek buying experience.

Of all of the new bikes that I looked at the Trek was the not the least expensive but it was the clear winner for quality. Also, the customer service in your stores is far and away superior to any of the other bike shops.

Easy to order, good product and a good price.

Beat design & performance