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Customer Testimonials
Thank you for your excellent customer service and speedy shipping!
Ordering was easy , fast shipping, both bikes came with assembly tools and easy to assemble
The wide selection of products
They are very professional and helpful. I purchased a new bike earlier this summer and have returned several times. I also purchased online and picked up in store, and everything was delivered correctly and promptly. Definitely will tell all my friends and family. Great service and staff.
Good experience. Had the part I needed. Reasonable price.
Good selection, easy purchase & delivery
Love Trek! Fast & efficient and the products are quality. Thank you!
Easy to navigate.
It’s very convenient to be able to purchase what I need online. I do like going to my local bike shop though. It’s nice to see and pick up something I am thinking of purchasing. I will buy online again of course.
Staff willing to help improve my biking experience
It rides very well, have not had long, but I really like it.
The very helpful staff
The design, quality and user friendliness is exceptional.
Very easy and straightforward
fair price - quick delivery - I've been a Trek rider since 1985 and have even toured the Waterloo facility in the later 80s.
Nationwide service. Decent quality. Availability of parts. Good experience with past bikes.
Everything is going great. I like how aggressive is the bike and the control in the down hills. Also is a great climber in rocky spots. And I love the color and how it's looks.
Fast shipping
For an E Bike it’ still has that traditional look and feel of a regular bike,
As easy as it gets.
I liked the security of good service and fast delivery, which counts a lot for me
User friendly and easy check out
Great bike, but very expensive
Good product great price performs great I highly recommend this product
Great product.
Smooth
Parts came in a reasonable amount of time, good quality, and order was correct the first time.
Easy to use always alot of sales
Great Bike great Service from red barn
Good customer service via online chat and telephone, quick shipping