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Customer Testimonials
I love Trek bikes and Trek products. Quality is always top notch. While I usually try to support my local shop, the online experience was great and they got me what I needed fast.
Love the energy and wealth of knowledge
Well built and comfortable bike
I just like the bikes.
Fast and easy. Instructions could be better though.
Very easy to order the items I wanted at a price I could afford. Shipping was very quick and the company kept me updated throughout shipping where and when it would arrive. Assembly was much easier than I expected and all tools needed were included. I was able to assemble the bike in 45 minuted and 1/3 of that was removing the protective packaging to keep it unharmed through shipping.
My first Trek bike was a cross track (if I remember the name correctly). I bought it in 1995 and have had Treks ever since. They are well built and a very good bike for the money. I will be a Trekie for life
Roderic
I'm 52yrs old and my weight was 340lbs. I bought a Trek FX 6 bicycle in July 2024. I ride nearly everyday between 5 to 20 miles. It's now early September 2024 and I'm at 305lbs. Not only have I lost some weight I really enjoy riding. I couldn't be happier with my purchase. Its been such a positive on my health and my life!!
Quality and convenience
Good selection, reasonably priced, fast shipping.
Seamless ship to store
The bike is beautiful, rides smoothly and easy to operate. Highly recommend!
Easy to order, glad it could be delivered locally. I had a return, return process very straightforward. Love my Trek Verve 3 ebike too!
Easy to find items on the website. Chat support was awesome and help me find the right version of the part needed for my bike. Shipping was fast.
The customer representatives and service advisor are very warm and friendly.
Absolutely great customer service. The person who helped me was super knowledgeable, professional and friendly. They walked me through each part I needed to create a spare set of road rims for my FX 3. Everything went together on my end seamlessly. Really appreciate her positive attitude and patience. Thank you!
We got the step through townies and absolutely love them! Easy to ride, lightweight, comfortable, stylish. My husband and I have been riding almost every day since we bought them and neither of us had ridden bikes in many years. We would both highly recommend them.
Great product selection, and super easy return of item that was a bit small. Thanks!
This store has skilled and friendly service.
Great help over the phone.Fast delivery
Order quickly processed online. Shipped timely and arrived on predicted day. I buy online when local shop doesn’t stock
Easy order, good product, reasonable price
Easy website, easy to order, updates on order were great!
Knowledgeable, patient and exceptional customer service
What I didn’t like was not being able to use Apple Pay, my address would not pull up on the tool and not being able to change my address (this was as a guest). Once I logged in, I had the same issues. Very frustrating. Other than that, it was not too difficult to navigate and order.
You had what I needed in stock! I was impressed to find the little bar end caps available which fit my FX Sport 6. Also got TLR rim strips and suitable valves for a tubeless setup.
The chart made it easy to find the correct strips and valves for my wheels. Shipping was fast and prices were reasonable. I’m very pleased.
I was able to order, choose and quick shipment from site.
The bike came expertly packed with clear instructions to put things together. I also appreciate the certified pre-owned bike thing.
Always a pleasure
friendly and knowledgeable staff.
I needed a bike that was easier on my lower back. The verve 3 really meets this need for me. Purchased just 2 weeks ago. The bike is very smooth and comfortable. I have been on 2 twenty mile rides with no pain or discomfort. The right bike for you is extremely important. Strongly recommend checking out the Trek lines.