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Customer Testimonials
The helmets and gloves I ordered were delivered quickly and are very good products at clearance prices. I saved alot with the summertime sales event. Waiting on a new FX-1 that I also purchased during the summertime sales event. Excited.
I am happy with the fast delivery and excellent product.
It was easy to order & pickup locally.
Great customer service !!
Very easy to return items. Customer service was very helpful and respond quickly with a follow up
Easy to use, very good feedback on order status
I reached out (phoned) regarding an old bontrager wheelset and got a great response.
I do think it would have been easier to email my question but there wasn't an option for that.
Thanks
It was so easy to have the bike shipped to my local shop and have it assembled and tuned before picking it up.
Fast shipment available.
The quality of the products.
Ease and speed of order
Thomas and Jacob sealed the deal on two new checkpoints they were are so knowledgable and helpful. -Tim
Helmet I purchased is high quality. Was on clearance.
Went good.
They do great mechanical work
They don't try to sell me things I don't need
They are generous
They are quick and helpful
And... they helped me recover my bike when it was stolen last year!
Very easy transaction, bike arrived very well packaged and protected 2 days after purchase.
Great products. Great people who staff our local store.
Great bikes!
It was great! I hope to buy more products from them.
I ordered it online and the packaging was amazing. Enjoyed putting it together and the riding experience was fantastic. Much faster than my old bike.
The Trek Checkpoint is very comfortable to ride. I love its rideability over diverse terrain, including the ability to switch easily from dirt to paved roads. It's the perfect all-terrain bike.
Love the new trek bikes! Affordable and very reliable,efficient, and performance driven.
Trek stood by their carbon wheels and honored their guarantee for trail damage. I’ve told several friends about my experience and recommended them to look at Trek for their next set of wheels and or bike. It’s great to have a company that makes good products and stands by them.
Nice staff, knowledgeable, low pressure.
Easy fast process with the online order and quick s/h. Exactly what I ordered. Very professional.Nice product. Thank You
Great experience from online ordering to pick up from the store.
The ease with which the bike I wanted was available in the color size and gruppo....all super heros.
I got what I needed. The photo of the pump gasket looked like it would work for my pump. When I went to 2 different Trek dealers the photo on their computers made it look too short and wide to work. Dimensions would have been helpful. The photo on my receipt looked different than it did on my computer but similar to how it looked on the shop computer. Thankfully it works perfectly.
Got my hard to find bike fast. Put together perfectly and on the road within a week of placing my order.

Ordered a new Mips helmet online. It came quickly and fit perfectly the first time I put it on. And extremely comfortable. Plus it's designed to be very safe!