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Customer Testimonials
Easy transaction. Good tracking of my purchase.
Bike rides great
Answered my question.
the ABC bike shop was great. Love the bike!!!
Durability, availability and ease of obtaining replacement parts when needed.
Product quality, selection, sales, and quick delivery!
Your customer service is amazing!
Fast shipping of orders!
Easy and very fast transaction, thank you!
- knowledgeable staff
- patiently answered every question and provided detailed uncomplicated answers
- made recommendations for additional items
- assisted with loading the bike into my car
Easy navigation - Prompt Shipping!
Easy to order and the price was great for a basic baggy short.
If you require a factory replacement part for your Trek bicycle this is the place to shop. Part in stock and shipped quickly. A very smooth transaction.
Great selection and ease of use.
James was very knowledgeable and helpful
easy to view
Super easy to order. Bike was ready very quickly. Trek in Verona, PA was super helpful and polite when I had questions and went above and beyond to ensure the bike was built they way I wanted it.
From placing the order to the delivery to my front door was perfect. My bike was professionally packed and tuned and all the necessary tools were included for a seamless assembly.
Good value and service
Dry simple ordering experience and good communication throughout.
Fast shipping, packaging and tools required for assembly were amazing. Called customer service after the sale for some shipping issues with accessories and the service was exceptional!
Trek offers quality products, expert advice, and excellent customer service. It has it all, from the novice to the pro. I love my Trek bike, and I am already saving up to get another one because I deserve it!
Quick on delivery and how fast it was set up at our local shop.
Great reliable bike
Love the Red Barn Refresh program! Great for sustainability and some excellent deals for consumers. Plus, the way the bike was packaged and shipped, was absolutely phenomenal. The way the box was designed and the included instructions to put it together were outstanding.
I also like the low/no shipping fees combined with free returns.
Overall, you guys deliver excellent service, including the local store!
Very robust on-line catalog of parts for Trek frames. Easy to find and order and having the ability to save shipping costs by picking up at a Trek dealer was also very beneficial. When I picked up my order at Gateway Cycle in Oakdale, Mn the staff was extremely helpful in discussing the build-out of my Trek Madone 9.5 frameset.
They had the shoes my son was looking for, on sale.
Easy experience and the delivery option to my local bike shop was hassle free with a professional touch!
Delivered as advertised.
Free shipping on store parts to home or LBS and LBS staff are great.
Great prices on sale items.