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Customer Testimonials
Great customer service when I went to pick up the bike. Received training and guidance. Online shopping experience was smooth as well.
Smooth and simple experience.
Speed
Trek made it very easy to find the right bike for me and it arrived very well packaged.
The employees at the store were very friendly and helpful. They called when my bike arrived in store and informed me when it was ready for pick up. I ordered a kickstand and they had already installed it for me and I didn't even have to reach out to ask them to do this! How nice and efficient of them! This is my first Trek bike and I am very happy with it!
I was able to purchase what I needed and have it shipped to our local trek dealership without a shipping charge.
Always efficient and great products
After a frustrating weekend effort to use Apple Pay for an online purchase the Trek Light works fine.
Accurate information and easy transaction
Cool bikes
Great buying experience! Trek support always has the answers to my questions. I’m glad I went with Trek and my Domane. Couldn’t be happier!
Tarek, Remy and Bryan have been taken very good care of me
The ordering process was simple and easy and I got my item quickly.
Easy to speak with, attention to the customers needs. Highly knowledgeable associates.
Great services! & great customer support!
I bought a pair of the new shoes with the flex upper and they’re easily the most comfortable cycling shoes I’ve ever worn
Precision
Always a great experience at my Trek Fort Wayne LBS. My local crew is friendly, knowledgeable, and they really love to keep people on their bikes, enthusiastically! I enjoy doing business with them.
I know I’m getting parts spec’s by Trek Engineering. The site is easy enough to navigate for what I want. I worked at Roadfish Bike Shop on Hilton Head 2Phone number removed and love the brand, love the product. I was an avid bicycle enthusiast growing up in Wauwatosa, WI and always kept a flame for the bicycles from Waterloo. I support my local bike shop here in Beaufort, SC, but it’s not a Trek dealership anymore so I get my own things as needed.
It was very easy to find the genuine Trek parts that I needed for the 2022 Trek Domane Project 1 frame that I bought to build for my wife. The email updates were great, shipping was fast, just an overall fantastic experience on the Trek website!
Very efficient, delivery very fast! Good job . Thank you!😇
Great customer service!
Great products and availability.
Fast shipping, great quality and always have what I need. I own nothing but Trek… you guys make the best bikes!!! And I have quite the collection
Light weight, smooth bearings.
Great products
Bikes and service are great, prices are a bit high.
I ordered a Trek Checkpoint from Freeman's Bridge Sports and it was a very positive experience. The guys were very knowledgeable about the product line and helped me pick the correct size. The bike has worked out great and the accessories & clothes from Trek have been top quality. Very happy with my purchase.
Quality products, good reputation, fast shipping
Very fast shipping and very reliable