Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 8.5 out of 10 based on 490 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2025 — Rated 10 out of 10 by R.H. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

It's convenient to get to. Good hours. Very good exercise equipment. Very polite and helpful staff.

Report a concern   November 10, 2025 — Rated 5 out of 10 by E.T. Soundview Famly YMCA Membership
What could we do to improve?

Improve locker room experience

Better showers and changing rooms

Report a concern   November 10, 2025 — Rated 10 out of 10 by L.F. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

I enjoy the people who work there and the people who go there. As a senior citizen, I am glad there are others there may age and no competition.

Report a concern   November 10, 2025 — Rated 8 out of 10 by R.C. Fairfield YMCA Membership
What could we do to improve?

Locker removations

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.P. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

There are so many activities and events. The building is clean and well maintained. Tons of open swimming hours makes for lots of options

Report a concern   November 10, 2025 — Rated 0 out of 10 by R.S. Soundview Famly YMCA Membership
What could we do to improve?

Bring back Silver Sneakers. Very simple.

Report a concern   November 10, 2025 — Rated 10 out of 10 by D.S. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The facility and staff are terrific. I have been going for personal training for the past four years. The gym facility and equipment are top quality. The facility is always clean. All of the staff are very friendly and welcoming. I am now training with Joanne, who is an expert trainer. She provides a wide range of different moves and exercises to keep me motivated. It is a very worthwhile program and also very reasonably priced.

Report a concern   November 10, 2025 — Rated 8 out of 10 by B.L. Soundview Famly YMCA Membership
What could we do to improve?

add a dry or steam suana to the amenities.

Report a concern   November 9, 2025 — Rated 7 out of 10 by D.S. Soundview Famly YMCA Membership
What could we do to improve?

On several occasions, the schedule has been inaccurate for this pool and it’s really frustrating to show up and find that lanes are not available because of a scheduling error for example today there were three lanes closed 2:30 pm. Is there anything that can be done to make the website schedule accurate for the pool going forward?

Time
10:30 AM - 12:00 PM
Competition Pool
Location
Soundview Family YMCA
Class
Lap Swim 3 Lanes
Time
12:00 PM - 3:45 PM
Competition Pool
Location
Soundview Family YMCA
Class
Lap Swim 6 Lanes

Report a concern   November 9, 2025 — Rated 10 out of 10 by Y.A.K. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Friendly. Convenient parking

Report a concern   November 9, 2025 — Rated 7 out of 10 by S.R. Stratford YMCA Membership
What could we do to improve?

Upgrade workout area and offer more classes after work, like 5 or 6 pm. Add indoor track/gym/racquetball.

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Everyone is so welcoming & friendly And of course I love the pool.

Report a concern   November 8, 2025 — Rated 10 out of 10 by E.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The exercise classes and the instructors

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.J. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Excellent staff, classes and an all around great experience.

Report a concern   November 7, 2025 — Rated 8 out of 10 by K.G. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Keep up the good work of making it into a community. The camaraderie we get in class or at the physical fitness center was wonderful. We seniors truly need. that

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.V. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Excellent staff

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.O. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Deep water aerobics

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.J. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

A very good place to workout and meet other people

Report a concern   November 7, 2025 — Rated 10 out of 10 by H.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Staff always friendly and helpful; great classes

Upset that you don’t offer silver sneakers

Report a concern   November 7, 2025 — Rated 10 out of 10 by R.R. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The personal approach in dealing with the membership. Genuine appreciation for everyone in terms of personal needs.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The fitness center has all the equipment that I need for a good workout and it is never too crowded.

Report a concern   November 7, 2025 — Rated 0 out of 10 by M.G. Stratford YMCA Membership
What could we do to improve?

Front Desk / Mgmt staff can be rude, not all, but generally got a puss on the face.

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I am a senior woman who enjoys the stretch and Yoga classes. Thee are many offerings. The schedule suits me. The instructors are very good.

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.S. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

I love the programs, the friendly and helpful staff
The facility is wonderful, really clean locker rooms
All good!

Report a concern   November 7, 2025 — Rated 10 out of 10 by N.W. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

Friendly staff. Nice assortment of fitness classes

Report a concern   November 7, 2025 — Rated 10 out of 10 by A.M. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Located close to home. Easy in and out when I need a quick workout. Free membership with AARP supplemental plan. Gym has a nice variety of machines.

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.D. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Love the Y! Very Very CLEAN!

People at the front desk and in the gym are very nice.

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.R. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Welcoming, friendly environment and great programming!

Report a concern   November 7, 2025 — Rated 0 out of 10 by S.J. Fairfield YMCA Membership
What could we do to improve?

My daughter has special needs. WHen we were attending a class of the members suggested we find a new one.

Report a concern   November 6, 2025 — Rated 5 out of 10 by K.B. Stratford YMCA Membership
What could we do to improve?

New equipment in the weight room.
Update the class/exercise room.
Bring that classroom up to the main floor.


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