based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great photo quality! Also, I love the various backdrops to choose from.
The commencement plaque looks beautiful. It goes well with my furniture. Very cleared and up to par with the price. Im very happy with this purchase.
Ease in ordering
It came very fast and was done well.
But it could have had a better packaging. Got slightly bent in transit
The background is so dark you really just see faces floating. I thought you would lighten it up to make the photo more balanced. That should have been a service you provided.
Variety and convenience
Make your prices more reasonable. Although the pictures were a good quality, what you charge for three digital photos is outrageous! I blame my school district for not seeking out more affordable options.
It's awfully expensive, that's all. Otherwise, it was a great experience.
Easy to order & great pix
the pictures were very clear and nicely done
The face of my graduate seems blurry
I was not satisfied with the delivery of the pictures due to the envelope was bent as it was placed in my mailbox, therefore, my pictures are ruined. Also, part one of the 8x10 pictures is peeling in one of the corners and the picture themselves were not of the best quality.
My daughter wasn’t told that she needed to fix her jewelry prior to the picture being taken.
satisfied with the pictures and delivery time
Use additional backdrop options and take more photographs to choose from, specifically the diploma photograph.
Very few pictures. Pictures are not flattering. Pictures taken at weird angles. Pricing is to high.
easy to down load and even though i missed the 30 days download date- it still let me download them - i did pay for them but had lots of things going on and forgot- the pics are awesome thanks
I love that I could order a fantastic candid spic of my daughter. A picture I never could have bitten myself.
Touched up prints are off center, enlarged prints cut off a lot of the background, meaning the pictures were zoomed in, not enlarged. An amateur picture taker can do this at walgreens. The price was way too much for the lack of quality.... NOT WORTH IT!!!!
The images captured were good however the pictures were slightly blurred. I ended up attempting to edit them before printing to clear some of the blurriness up.
The pictures were just ok. I didn't care about the background.
Have more package options at lower costs
it came in fast and looked good
Easy to order and finished product is great!!
Very easy to navigate site and photos are good quality.
The viewing/ ordering form was frustrating and confusing. I couldn’t change my favorites and had to constantly restart my order.
It’s not user friendly and took a while to figure out the process. I’m a photographer and use these things all the time. There’s a better system for sure.
Easy to use and order
I like that there were options for the picture backdrops
N/A
Very good quality