based on 7769 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was friendly and the products were a high quality. I like all my pictures. Thank you.
The photos taken were from below not above & VERY unflattering. Only pic we got was the one taken outside in good lighting (natural) & at an angle instead of straight on. Need better photographers for next time!
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Easy to order, lots of choices and prompt delivery
The products and services are wonderful quality & there are so many options to choose from!
Very awsome
Prices were a little steep for the digital packages
My photograph was very nice and just like the sample, this was a great job.
Excellent product, 100% recommended.
Images during ceremony were somewhat dark. My graduate was fine but impossible to see her advisors face during the robing portion. He seemed more like a shadowy dark image behind her. Would like to have seen both people. But you did get the most important person my daughter so I appreciate that very much
Working with a representative and the professional service she provided to receive our selected pictures.
My photo looks horrible that I ordered from there. The photos cost way too much to be blurry.
I loved the quality of the pictures took during my graduation ceremony. Thank you Grad Team for capturing those wonderful moments!
Great
I requested a photo fix and paid for it. The photo was blurry. Then I received an email notifying me that it had already been fixed and that I had to pay again. The one I paid for was never fixed, nor was it sent to me fixed.
I should have done the touch ups… I didn’t realize there would be such a difference.
It was easy and quick
The pictures are good quality, just a little over priced
Very easy to get what I wanted
All the pictures we received from the graduation were stunning and perfect.
It was convenient to have pictures from the graduation ceremony without having to run up closer to the podium. That said, some of the photos did not properly center my student, but mistakenly included the student ahead or behind her. In one she had her eyes closed.
Too expensive for what you get! Pricing structure is very out of touch with current economy.
The prices were too high
The pictures turned out great and the staff was professional
Hello, received the pictures all in perfect condition, though it did take awhile for it to arrive. It was stated that it would be in several shipments and may take a few weeks to arrive. Just received my last picture which came in card board tube. Will have to buy a frame for it . I thank you for my order and will look forward to giving some away to friends and family z…
I just think it could have been a little organized better.
High-school & college then by how ever many schools.
Posed photos were cheesy. Photos captured outside and during the ceremony were great. Prices were high
The retouching and their promo deal of the package of the pictures.
It was nice
Photos were edited and changed the color of my child’s hair! I didn’t think they took great pictures but I couldn’t be where they were so I wasn’t able to get pics. I literally could’ve gotten better pics on my iPhone13 if I was at the view point of the photographers.