based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service and quality of the paper were good. Shipping time good. The quality of the ceremony pictures were bad: Shadows and the white coats are over exposed. Still glad I have the memory. Thanks!
A little bit lower prices.
The retouching adjusted my features instead of smoothing out blemishes or tightening things up like I expected.
Great quality
Was glad to get professional pictures of my son's graduation
Very nice customer service
The quality of the products and pictures and professionalism. It was speedy delivery as well.
The Grad Team really made us feel special.
My video did not include me getting handed my diploma. And all but 1 of my pictures my eyes were either fully closed or half closed.
More custom package options
Quality of picture is excellent
Great quality
Picture looked great!!
Quick turn around, live the results of the touch ups
The picture is great quality
picture was blurry
the pictures did not look like what I saw on line and the cosmetic touch ups were negligible.
I did not like the picture quality at all.
Fast and easy. Great pictures!
The photos were very nice and a wonderful remembrance of the day.
It was difficult to understand that you could crop your selected image. I finally figured it out, but it should be more clear.
The first time, I was so sad because my picture was a little out of focus, but the tea, go through and get this problem. I am happy. Thanks
Service was fantastic!
Easy to use. Nice selection
Representative was COMPETENT! It was wonderful to talk to someone who knew what they were doing. She was very helpful. When she ran across a problem with my drivers license she asked her managers. Her name was Gianna Camastra. She was a pleasure doing business with.
The picture quality on the stone
Easy to order. Was not thrilled with plastic frame. Would have liked better quality frame. Pictures good though.
It extremely fast, and well orchestrated and didn't detract from my special day
Offer discounts on purchases with early orders
Nice picture and fast shipping
Unnecessarily expensive