based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing job. Thank you guys.
Poor image quality and poor selection options. One of the images was so off centered I couldn’t choose it the others had an orange tint
I’m very thankful that you captured pictures that I was not able to, but your prices are way too high!!!! You should make it more affordable for families!
These photos are outrageously expensive.
High quality products
i loved the plaque i ordered and the pictures were great quality
The images were terrible.
Great selection!
I get you’re afraid people will steal your art, but my son and I live in 2 different states and we’re trying to coordinate me buying everything together so blocking screen sharing on phone and such really added a layer of extra work. Also, I would start to put stuff in cart and if I didn’t continue within a minute or two, it wiped everything out. The photos are gorgeous, but I think it probably took me a total of 2 hours to complete the order for what we wanted between these two issues. Way, way too hard to deal with to order photos.
fast delivery
Photos were excellent.
expensive
Quality was great and delivery time was speedy
It was a very efficient process. I commend the team for a job well done. So many different pictures and they were beautiful.
The pictures I ordered came quickly and quality is more than I expected! Thank you!
plague delivered damaged and still waiting on replacement
Half the picture was of someone else.
Beautiful photos and shipped quickly.
I love the pictures and tassel frame that we ordered! Great Memories!
The plaque was damage. Please ensure that it is properly protected to prevent from damage during delivery. I am not sure though whether it was damaged prior to delivery, in that case please make sure that you're sending products that's not damaged .
i was not sent my photograph download link
It would have been nice to be able to save selections so if you had to log out and then go back in later you don't have to do it ALL over and over again. It got to the point where I just didn't want to do it anymore and say the heck with it. But it was my son's medical school ceremony so I stuck through it. Plus the site kept "shutting down" right when I would put my card in - then I would have to redo the whole thing... I actually forgot about that until just now. it really was more like a 4 when i think about it. For the $$$$ it cost it really should have been better - just saying :). I just really like the photos they captured - very personal.
Nicer frames for the price. More options on statuettes.
Easy process, quick delivery time on the order
The quality of the photos
Everything was great, except one of the magnetic pictures was very dark, the contrast was off.
Everyone was so helpful and understanding during my graduation. My photos turned out great at all the events I attended. The price was very reasonable for the package I purchased and I got my prints very quickly.
Quality products at reasonable prices
I would have given a 10 if it were not for the glitch in the picture customization process. I almost gave up and didn’t order because of the problem with centering a picture and have it stick. It was also difficult to get the image the correct size. I know it wasn’t because I was doing anything wrong as I used the same process four times before it finally stuck. It should be a much easier process.
My picture at graduation was awful. Not sure there is anything. I enjoyed the event night photos, but was extremely disappointed in my graduation photo and that was the most important to me.