based on 7898 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was well organized and great pictures were captured.
It was tricky to record for my family because the name didn’t match the video on the big screen. So it was frustrating and it was super rushed
Prompt and efficient.
My sons pictures came out wonderful, we love them!
One of the images you sent me was really blurry
Providing a chance to check photos, especially the professional ones for LinkedIn to see if there is a need to change them. I ended up with photos I did not like. Also, I’m still waiting on the plaque I ordered. Thanks
Easy to use and pictures came in a timely manner. The pictures are good quality as well
High quality professional pictures.
Only improvement if it were possible but better candid photos of the grads. My grad had some great pics but there were a lot of other unknown folks in the shot. I really don’t want pic of strangers on my walls. I do love the candids but many I just wouldn’t order. This is so much better though than when I graduated 20+ years ago so I feel bad complaining.
Easy to use
The communication was horrible.
The quality of the pictures was not the best even though I paid $120 bucks for them.
The ease of viewing of the pictures and making a selection.
My husband purchased as a gift for me the mug with a picture of myself and the KU Jayhawk! It was so precious and turned out amazing! So amazing I will never use it just display it!
I returned myself to purchase multiple 4X6 prints to frame of my graduation! I love them and they are not only special but taken during priceless moments that I will cherish always-and with your photos... I will have forever!
Thank you so much!!!!!!
First name removed
MSE Spring 2025
The big one 8x10 was bent at the top so I kept it under few books to straigten completely.
Also top corner of the package was bit wet but luckily it didn't affect the pic.
quick, fast, easy to use
I haven’t received my pictures yet, I ordered them on November 3rd.
The photos were overpriced and the photographer taking my actual grad photo was clearly in a hurry. The photo was not good quality.
It was so much better than I expected! We had a great time! I just wish there was more seating to sit and eat and shorter waiting times to take pictures.
Too many emails. I already bought the photos!
It was very organized.
I ordered two pictures. One was perfect. The second which was the stone double picture had a spot on one of the pictures. A very noticeable spot that should have been caught before or after production. Will be contacting company to fix.
The quality
To expensive!The edited pictures that was paid for , didn’t see a good job. It look as if it automated. Not manually done.
perfect
Fast availability of the downloads and quality of photos ordered.
Robbery
I liked how easy it was to place the order and how soon the order was delivered.
Everything is wonderful. I love it. Thanks.
The picture quality was very good and clear, the lighting of the picture was good, everything came out very well.