based on 7898 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I felt very rushed for my photo and was discouraged from turning to my preferred side. It showed in my photos and they are not good at all. They are also so expensive for an online download it’s kinda wild.
So the photos were pretty good. The AI gave a few photos to me that were either not of me or just really bad image quality, but the majority of the photos were great. What disappointed me was the fact that individual image downloads cost $60. This is most definitely cost-prohibitive for many, and I even weighed whether or not to order some and I have the money to do so. The profit margins on these pics must be insane.
Information send was very informative
You all did a fantastic job memorializing a milestone moment in our family. Thank you!
I do not like the pictures that I have chosen.
$60 for a single digital photo is a complete scam. You guys took advantage of poor students who wanted a single good photo of themselves. Absolutely brutal. From Athens, family also own a local business in Athens, and we will tell everyone we know not to use you guys.
Pictures not professional at all. Pictures look like they were taking with a disposable camera. Price was too much for what I got.
All the different types of shots you were able to get
Great color and clarity on the photos. Very professional service, easy to place online orders and quick shipping!
Quality and convenience of ordering online.
The quality of the file is amazing. Love how my daughter looked in these photographs.
Some pictures were nice but the ones I was really looking forward to seeing right before I got my degree came back with my eyes closed.
High quality photos. Several backgrounds and lots of sizes to choose from.
I wish there was a better physical backdrop and that more effort was made to take photos with the Dean in front of the backdrop instead of with the crowd as the background. The system is efficient enough, now lets allow some time for the photos to be good, so I can feel like I can arrange myself, my robes, and my cords, and not already have the next person breathing down my neck to get their own photos.
The 8x10 was mailed to me, presume not your fault as I think it was done by the postal service.
The photo has wrinkles/bends in it. If you look at the photo in the frame from an angle, you can see the creases/ bend lines.
I would highly suggest that you use thicker cardboard with the photo in the middle, so it can't be bent during shipping, or use a different delivery service.
photo was fine as far as the picture, just didn't arrive without damage
My photos were bent
Great quality photos but quite expensive, especially since families were not allowed to take photos during the ceremony
Quick and easy bundle options for family.
My graduate’s poses were cornet but when he asked to redo them, he was told no because there were so many. Maybe give them opportunity to schedule a 30 min session? Or provide sample poses because noticed some other graduate photos had a lot more poses and were more natural
The ease with which an ordering error was corrected. Great customer service!
Good pics
Easy buying process
quick service
Way too many emails
Easy to preview
I ordered magnets. I expected 2x4 or 3x5 magnets, not a magnet glued on to a metal pucture that was very small
I was pleased with the quality of both photos and the prompt service.
Good
Good response back & easy to order
The way the photos are framed. the quality of the prints