based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I ordered 2 prints and they were not like the proofs. The were off center badly and when i notified The Grad Team of the error, I heard nothing back whatsoever. Crickets. not even a confirmation of receipt of the email issue. The very definition of taking my money and ghosting me.
I really wish there were easy, friendly instructions on how to select the pictures for those who are elderly and are not familiar with how your platform was designed. This lack of user-friendliness for all learning styles and ages made it challenging to try to select the right pictures.
Additionally, I wish there were more package options when it came to digital downloads.
The people I talked to were friendly.
I paid $170.00 and I only received one single picture. I message the team but no response!
my husband was missing from the brochure!
Two photos were decent, the rest were either AI backgrounds or facial recognition that were garbage. Prices were ridiculous especially given the fact you had no other options for photos. If each of the graduating senior families bought even one photo that would bring your company $22000 or more which seems insane.
Photos received quickly, very good proofs, many pictures.
My photos were slightly damaged when I opened them. There is a stain/mark that is in the same place on all the photos I ordered. Is theee someone I could contact to show them the photos and get replacement pictures?
Good quality products and easy to search and order
I ordered digital prints, paid for them, received a confirmation from PayPal that I paid for them, but never received them.
Ease of ordering. High quality pictures.
Everything ! Always great experience with Allison
Hi my name is Name removed I graduated from CCC in Oregon City June 12, 2006. I ordered pictures and a plaque. The pictures are high quality and nice. I'm still waiting on my plaque.
Product is amazing. Arrived sooner than I thought. Easy to order online.
Excellent job congratulations
Ridiculously expensive. Not great photos.feel like its a scam. Overpriced for community College. Absolutely ridiculous!
Prompt turnaround
Great photos
They sent me a blurry picture
Low income options for photos could have been nice. Had to take out a payment plan for it, also didn’t want my photo taken when I was walking… at least tell us all that you are taking photos at certain times. I’m autistic
Quality of the images
Have a human pick up the phone
I already emailed you. Pur son’s photo was blurry, and you didn’t send the photos we requested. You sent 4 smaller ones of him, rather than 2 from the choir shot. A lot of money for a blurry photo
my daughter's pictures have a glare on her sash
My photos were bent in transport through the mail
Love the photos!
Cheaper prices
The photos arrived damaged. I followed up on the website and provided my order number. I’ve heard nothing in response.
Great pictures!
I never received the photos that i ordered. No one returns calls. Thanks for taking my money.