based on 9904 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think you guys did a great job! I just think the lighting in the gym wasn't that good. Thank you for taking so many great pictures of such a special day!
Easy process. And quick turn around for our order.
I appreciate that someone took up close photos and make them available. Didn't love all the background choices, but the plain backgrounds were professional and appreciated.
What do ordered
The title head was missing letters
Lower the prices a bit.
Good quality!
Great photos and selection of photo gifts.
Photos were great and sent very quickly.
The pictures of my daughter were crooked. The Grad Team was able to straighten half of them, so I could order some. I would have liked to order the close-up ones, but it was not possible to straighten them.
Very fast service and very easy to place my order
Turnaround was very quick.
Thank you. Very nice pictures
Keep up.
for the pictures to be as expensive as it was, you would think the pictures would be clear and better quality. Also other graduates got multiple poses and others only got one? the photographers didn’t look to make sure things weren’t tangled or if other things needed to be removed. poor quality in my opinion.
Options.
I like that you were able to capture pictures that we couldn’t.
Photo price is insane, thus the average score of 5.
The photographer had only 2 poses, and unfortunately, one was with a thumbs up. Not what we wanted. The pictures also had an orange tint.
Price is a bit high for 3 downloads
I submitted a request and never received a response. Responding to your customers would be a good first step.
When I was editing the photo that I purchased. The up and down feature worked but the left to right did not. So, the grad is not centered.
It is so expensive!!
I’m still waiting for a response from the online help desk regarding the dark and blurry print I received with my order. Not at all like the proof. I would like for the one photo to be redone. The rest are okay.
As an international student I found it difficult to get information timely. This resulted in my photo not being provided in time for it to be on screen at the ceremony and not getting a graduation sash. However the event was well organized and I am thankful for the experience to walk the stage.
Maybe a few extra accessories to go with the pics
I never received the photos.
I still haven’t received a link for photos I paid for a month ago
Amazing experience. It feels like the university and the personnel really care. I’m sad my experience was so short (because I graduated so quickly).