based on 7917 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have not received my photos since June
Please make sure the person taking the pictures doesn't use the pole of the tent in the middle of the photo. i would have ordered more if the pole wasn't in the middle of the photo
You need to put a harder cardboard because the photos in the package were a little folded
The photos that I ordered arrived very quickly and they look great!
Beautiful pictures.
Very easy to order; quality of pictures exceptional; received the order in a very timely manner; overall, superb process
Super great photos! Even of friends in same “college”
It was fast and easy very simple ! We got our pictures fast they came in looking very nice .
You charged me for my graduation photos. You charged me to download my graduation photos. Your facial recognition software pulled up a picture of someone who was clearly male (I am female) and identified it as me. I wasn't anywhere in the picture.
I low-key hated all of the backgrounds you put on my pictures. An American flag? Really? In this day and age? Was the background with the greenery even a place found on campus or was that something you made up? When you took the graduation photos you had the dean of my college hold my diploma and just had me stand next to her. No instructions were given. I didn't know I was supposed to look like I was reaching for the diploma.
This whole experience was just really disappointing. These students have paid tens of thousands of dollars in tuition. THE LEAST you can do is NOT CHARGE US for our graduation photos.
It was not the photo I ordered
the service was very nice and easy to use. I rated high for this reason. However, I would love to see more affordable photo packages - especially with mixing different photo selections for printing. the old school - select one image and print a package seems very outdated.
Very expensive!
Easy to purchase! Great selection for every budget!
All but 1 picture that was taken of my Graduate his stow & cords where turned and unable to be seen.
Expensive.
I ordered 2 sets of magnets. One came back with the hats of the Dean and my daughter the same color as the black background so they look bald. Cant see their hats at all.
The second one I ordered I spent time cropping so it would be very centered into the magnet. It came to us with part my daughter's arm/gown cut off.
Its sad because these are the photos we look at the most on our fridge every day and I also gave them to my family. I wanted them to be perfect.
A bit of a waste of $60 in my opinion. (4 magnents x 2)
Especially for such a special event.
Upon receiving my product the glass was broken
I don’t think the “touch up” option was worth the money.
I would be interested to see what was touched up or the before and after the touch up.
Just love the photo
Photos were badly developed. There was glare in the glasses and not removed. Not visible in the sample photo. I also paid for light finishing nothing done! Very bad experience. I did not also receive my oine copy yet.
Very professional
I would of liked the option to purchase the other pictures without having to buy a package I didn't need. I really loved them all.
I'm a scrapbooker and the others would of looked nice in an album.
clear crisp pictures
Promptness
Excellent pictures, reasonable prices, order received quickly.
The pictures turned out great! Loved the different options for the background and all the extras you can get. Only problem i had was the envelope had "Do not bend" and it was bent, so pictures a lil crinkled. Not your fault - post office fault! I still love the picture. Thank you.
Great quality and choices. Fast delivery of prints!
I didnt receive my orders
Easy and convenient to create your own pacakages from the different poses and photos.
It was great I could go back three years from my graduation date and still be able to pull up my pictures for purchase! Although it was kind of difficult to find the webpage I am still greatful I found them.