based on 8418 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great pictures, fast delivery. No complaints
One picture was blurred. I assumed since it was still offered as a draft option, it would be cleaned up. My mistake.
Pretty good pictures taken.
The pictures are nice. My son likes them. They are clear and good photos. I like the group photos best.
I thought I asked for retouching. The shine in my daughter’s checks, chin and forehead are disappointing. She also looks super pale. Not happy with the quality of the photo I received.
The photos were great and there were a variety of poses and backgrounds to choose from. They were also delivered earlier than expected. Very happy.
The quality of the pictures are nothing short of amazing! Thank you
The images captured were mediocre. There were only 2 images I would even consider, and I ordered one. However, your prices are outrageous so I could only afford to purchase 2 5x7's of ONE image. Not only that, but during the ceremony, the photographers seemed very rude and as if we were an inconvenience to them. I'm not sure how you can make things right. I would have loved to have gotten both images I liked, however, I cannot afford them and I am sad that only 2 images were "salvagable" from this huge moment/accomplishment in my life.
Fast shipping
good quality
pictures were great. Thank you.
The timely delivery, combined with a beautiful yet professional pictures, is truly commendable. Great work and an excellent team effort.
Able to get digital copies right away. Had choices of backgrounds and more than one image to choose from.
Sent email to request photo removal for privacy concern and haven’t heard back
You charged $100 for 3 jpeg images. There were blurry shots in the available images.
The best thing to do is take better shots to begin with, especially in the age of mirrorless and noise reduction software where it's really cost effective to shoot at high enough ISO's to have good shutter speed no matter what. That doesn't even factor in modern eye detect autofocus. If you're selling 15 megapixel shots, at least optionally sell the RAWs (Or noise reduced DNGs) so people that know what they're doing can do better post processing.
There was glare reflected from the diploma in my daughter's photo. You couldn't read the diploma.
Haven’t received my photo yet.
Great quality photos and price not out of reach for small set of photos.
Easy to order from
The photos were very expensive and I received an imperfection on one of them.
I didn't like the pictures with other student's partial boby parts shown within some if the photos, some of the pictures were duplicates of the same graduates just different poses and sideviews. I think the Headshots were perfect and the photographer that attended the Cap and Gown ceremony was wonderful and precise.
I paid extra for enhancements. The photos showed glare.
I am missing multiple items that i ordered
Came in time, quality was good
Ordering was easy and delivered quickly
The pictures I ordered, my son's face is not even in focus! The flag behind him was. I am very disappointed. Total waste of my money.
The photos (8x10s and 5x7) sent in an envelope with flimsy cardboard. The post office didn't care there were photos inside and folded it to fit in my mailbox. $120 in pictures with bends in them is frustrating when you could simply add thicker, unbendable cardboard. Also in the online image selection, another student's pictures were combined with mine.
I like the plaques, although the title sign was a bit crooked. I enjoy the outcome of the photos provided. I also appreciate the given opportunity to be able to order the photos, as I wasn’t able to afford them at the exact time that they were first taken. I appreciate the offer kept to extend me a second chance. Thank You!
I wished that the photographer had fixed details including how my hair sat, posing, and clothes laying down right. I feel like it was rushed and not made to look the best it could have, especially since I had to pay >$50 for a single picture that had no effort put into it.