based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of ordering and received quickly!
Beautiful photography!
I appreciated the fact that you weren’t gone hoe about destroying my photos. You were patient with me. Especially when I really wanted them and it took some time to have my funds. Also, when I got them I was very pleased. The color is awesome. Thank you so much!
Way to expensive
The photos are immaculate as always. You guys do a fantastic job snapping and editing the photos.
However, both the mobile device and computer desktop user interface design need improvements. Its finicky which makes selecting photos and adding or de-selecting photos difficult. A simple change would go a long way.
Additionally, some people only want/need 2 or 3 photos out of the bundle. There should absolutely be more packages designed to meet those needs. Please consider updating your packages to make them convenient for students (i dont mean the price, I mean the actual ratio/type of photos in packages).
The picture quality wasn’t the best for what I paid for.
The pictures were awesome! A lof if great shots were captured and the photos were great quality. Some of the photo staff were not as friendly as I would have like.
Picture quality. The glass standing picture is a bit dark.
Great price and clarity of the pictures
I have ordered my digital download on 11/10 and haven’t received a confirmation email or the digital download email so far. I tried contacting multiple times but with no response. I expect a prompt response from the Gradteam. Thanks
Great !
professional
Quality was not what I expected. I thought I was getting a real plaque with engraved plate and not a picture of it mounted in a picture frame.
Blurry.
Highly cooperative and friendly people and delivery photos on time
Ease of shopping and selection and shipping confirmation.
The picture were not good, and half of the picture I took with my friends did not show. I am very disappointed
There’s probably only one good picture that I really wanted, and I felt like the prices that you had were a little bit inflated even with the discount that is very rarely offered. I still thought that what I was getting I was overpaying for if the prices had been slightly less, probably would’ve bought more stuff which in the long run probably would not equal More income and more profit for you if you think about it, the pictures have already been taken, and if I’m ordering electronic pictures and there’s not much that you need to get that you need to do in terms of overhead so I didn’t end up buying one picture. I still feel that I overpaid for it, but I’m happy and I’m happy to be graduated so that’s really all I got
Great bunch
The engraving can’t really tell what it says
Photos look fantastic! Images are sharp, colors are bright, and everything looks clear.
The pictures were great quality. The prices were preposterously high.
Digital prints were price gouging. Absurd really.
The picture was blur and no perfection in work
Great job taking the perfect picture!
I was able to find the photo I liked, order it easily, and receive it faster than the estimated time of delivery.
Having this moment captured is invaluable
Ease of ordering, information, professionalism, and pricing.
All the pictures were taken perfection Beautiful and I received them safety in a package.
Thank you for a safety outstanding delivery!