based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I haven't received any pictures yet.
I feel like the images were ridiculously over priced and not necessarily the quality that I would have expected. I had 5x7's printed and they weren't really very clear. I think, especially considering the fact that it's a community college, the cost was unreasonable. The only reason I didn't give a lower rating is because I was glad to be able to get pictures at all.
So many watermarks it obscured the photo to the point that upon receiving the photo, had we received a clear preview, we would not have ordered
My photo came in bent single 8x10. The shipping package should be thicker and more rigid to make it thru the postal system cant figure out how to do a claim or complain
The variety of options
Limited shots, and not the best lighting on the photos offered
The photos you got of my graduate were beautiful. I loved having some posed and several candids. It was an unexpected service on her big day and to have you reach out via email with so many choices was an awesome surprise. We loved what we chose to purchase and you shipped so fast, everything accurate and looked truly lovely. I could not be happier- your service is white glove all the way and we thank you for capturing the important moments of the day (as well as some smaller, quieter ones too). You were able to do that for us in a way we could not. Forever grateful..thank you.
-Name removed
Make sure that the students have their graduation caps on correctly for the picture.
Beautiful photos!
The quality was exceptional. We loved the variety of choices we could make. We are so pleased with plaque,picture and magnets and timeliness of receiving them!
Pictures were good quality, fast and exactly what I ordered. Thank You!
All my pictures are not good, and when I asked to take a better one i was shooed away. And then the prices of the pictures were insane. Only reason I bought anything was because my family said they wanted some sort of picture...
The photo quality is absolutely horrible. If you're going to charge professional prices, consider investing in professional equipment and people who know how to use it well.
prompt delivery
It was easy to navigate the website. It gave us several photos to choose from and several package to choose from. It was good to get a professional photo of a very special event. Received the photo sooner than expected.
Thank you so much!
Variety of photos available and very accurately identities those containing my daughter. Quick digital availability once ordered, although we felt pricing was high.
Pictures are way too expensive - generate a more affordable package!
One of the photos I received was of the wrong "Delaney" walking across the stage. I reached out to your company to let them know and to ask for them to send me the proof of my Delaney. I never got a response and my photo proofs were never updated to include the correct "Delaney."
Too many emails, even after I ordered.
No
Communicate with parents.
The post office destroyed my photos and Grad Team helped me to replace them. CS was so kind.
Poor photographs of my child during graduation (they were blurry & no one stopped him to let him know he was being photographed). The ordering website was difficult to navigate. I ordered photos with enhancements (& paid extra) to smooth his skin but it looked the same as the original. Terrible service!
Good quality photographs. Easy to order.
The entire commencement was very enjoyable and very organized. Thank you!
Picture wasn’t as clear as I had hoped.
Picture is good quality and delivered in a timely manner
First of all, you need to stop pestering people to buy your products. If we want to buy them, we will. I bought the picture I wanted a year after my graduation, when I wanted to, after which, you have not stopped emailing me about ‘feedback’.
Incredibly, incredibly annoying. Stop harassing people through email to buy stuff.
IF THEY WANTED TO THEY WOULD!
good quality images with appropriate backgrounds