based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy and convenient to create your own pacakages from the different poses and photos.
Fast delivery, lots of options to choose from and great pictures
I just felt the pictures are very poorly done and a bit expensive. They are not centered and also not as clear for a professional picture. My magnet came out terrible quite honestly
The pictures looks great!!!!
The picture wasn’t centered. Very disappointing
Very fast shipping!!
I usually have fantastic results every time I order from this company but this year the picture lighting was terrible on the plaque I purchased my daughter. I am
very disappointed as these pictures were not cheap.
The pricing was high but the pictures are great. Wish the ones with her shaking hands would have been better as her eyes are closed.
I loved the selection and it was very easy to order the photos. I was just a bit disappointed with the focus on the shot that was more close up. I realize it was just a cropped photo from the full body photo but it was a bit fuzzy. Otherwise, love that you offer family and friends the opportunity to buy photos from the graduation ceremonies. Thank you!
I ordered photos with touch ups and they dont look like they were touched up at all. I see a dark thread/or hair across the picture. Thats disappointing considering these photos were not cheap. I also expected teeth to be tou he'd up and they also were not. I paid for touch ups and didn't receive what was paid for.
And I didnt want the added writing on the phots but it was there. I paid a lot and did not get what I was expecting out it. I'm pretty upset overall.
I never received my pics (checked junk folder) and no responds when I sent an email asking about them. I have already paid (2x I think for pics I never received). Name removed
The prices, the cost of graduation day pictures and the cost of Senior pictures is mind blowing. Also there needs to be a way for just single picture purchases either print or digital. Also with each digital purchase of picture a release form so the parents can choose how many copies they need.
eXCELLENT CUSTOMER SERVICE WHEN i HAD A PROBLEM LWITH MY EMAIL SCCOUNT
My order was filled exactly as I requested, and it arrived in a timely fashion.
The photos are good and easy to access.
I loved the close up image of our graduate. I was a little concerned about the university’s name distorted in the background. I would have liked to see the full name. The caption at the end of the photo bearing the school’s name is good. The picture should have come with the framing instead of being extra. That would have enhanced the picture.
fast delivery and exactly what the proof shows
The pictures as a whole looked good. The larger size 8x10 had her hands cut off. I called and they took care of it and mailed a new print out.
everything was fine, except I don't think I received my electronic image that I ordered in the package that I ordered
We felt that the background options to choose from were not of great quality and not appropriate for a college graduation photo. (A garden scene background is for elementary school!)
Ease of ordering and quickly shipped!
We still have not received our pictures.
Overly expensive, and the quality of the pictures was horrible!
Great choice of products and photos.
Quality, promptness in shipping.
We were able to order the photos we wanted, they are good quality....kind of expensive, but college graduation is a big deal so the expense is a one time thing!
Pictures we're nice but the prices are ridiculous & of course, as a parent, we didn't have a choice but to order from this company. The cost of a picture is minimal & your mark-up is just a way to rip people off. You rip people off with outrageous pricing & then the shipping? To charge what you do to ship 2 small pieces of paper is nothing short of ripping people off. I'd never recommend anyone to order from this company, very disappointed.
Picture quality wasn't great; only 1 pose so I couldn't buy more.
I didnt receive my orders