based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quick delivery of pictures to my home and the outstanding quality! Thank you so much!
The pictures themselves were great. However packaging was horrible. My pictures came all bent up after spending $100. So definitely improving packaging
You get closeups that parents can’t get.
The variety of their products.
In the photo that was taken in front of the green screen our child has no arms. Just the sleeves of his robe are showing. This was not noticeable on the preview because of the watermark.
I ordered two copies of my son’s graduation picture with the dean and they were very dark. The picture didn’t appear this dark on my computer so I wouldn’t have known I should try to alter it or how to do it. I would have liked for someone on your end to see it and brighten it. I think a professional photographer would have done so.
Way too expensive.
The Picture Quality was lovely.
The different photos taken & sizing options to purchase.
Hi, good day.
We ordered graduation photos in different sizes format, but they arrived as a full sheet, not cut individually. Could you please confirm if this is how they are usually delivered, or if there was a mistake?
Many pictures were not ordered due to the stole bing off center. PLEASE let the grads know if theirs is off - at least when taking the staged photos.
Be able to see the proofs online.
Loved the quality
It was just very very rushed, I know that there is a ton of students but it just felt like something I HAD to do.
Keep doing what you do!
The prices of single picture is so high , it should be 30$ most … as being a student I feel 60$ is too much.
The candid shots of my graduate didn’t seem to have her as the focal point. Other graduates were on the photo and drew the eye to them. That’s why I ordered only the portrait and her shaking hands with the president and posing with the president. She was in the crowd shots but they could have been cropped or framed differently to highlight her.
The option to purchase close up photos of my child's graduation ceremony. Thank you!
Photos seem hazy, not clear and crisp. I put in a second order hoping it would be better. But not so much.
Improve your website for accessing and viewing the photos. It was confusing and chaotic to find my child’s photos/ceremony.
My first order of photos was not only color. They had to be redone. I’m happy with the redone photos.
I was expecting a different product than I received. I do not feel that the result matched the cost I paid. I ordered the frame with 2 pictures set inside the mats, and then my son's name and University in a gold colored plate. I was expecting that there would be 2 photos mounted into the 2 spaces inside the mat. Instead, it looks like this is one large picture with the 2 photos included and the name and university in the gold colored plate was just part of the picture. I do not feel that was worth $65. If I thought that this was what I was receiving, I would have ordered 2 pictures and then had them framed separately. It might have cost me a bit more, but honestly, I am sure that I could have found the frame at Michael's or another store all ready to insert the pictures. I thought I was making this easier for my son. I think that you should provide more of a description for what we are buying. If you look closely at the frame and pictures that we received, I think it looks cheaply done.
Very happy with the grad photos and turn around of receiving the photos we purchased.
The printed pictures I received did not look as good as the online images. The pictures received were darker.
Everything was made easy.
Prices are a bit steep. I would have purchased the whole set if my budget allowed.
Picture I received had a blurry/grainy appearance…need to provide clear images for purchase
The photos were slightly overexposed and no one really helped stage the person. Sort of stand on the x and smile. I know it's rushed but there should have been photographers outside taking staged photos of families and grads. I would have spent a lot more money a once in a life opportunity...disappointed.
Great pics and came fast
Great photos; however, you send way too many reminders. I purchased photos around the second email reminder in May, and I still receive multiple emails and texts to purchase photos. Once someone has purchased, you should remove them from your contact list.
Great job capturing my special day!