based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have not received my $60 engraved picture frame. Can we track it.
The ease of ordering, no fuss.
Nice to be able to order digital copies and also to crop images and add words. Great quality! I loved that the photographer got photos of our son with his friends too! Thanks!
Ease of payment, reasonable pricing and received promptly; shipped with care
was very easy and great pictures
I feel you are overly priced. As a single mom that has just paid for six years of college it was a struggle to order pictures. Since it was her masters degree, I ordered but it was a financial hardship.
The photographer had graduates make a funny face for one of the two photos they took the day of graduation. It looked bad and therefore eliminated one of the two photos.
Website was easy to use, pictures arrived swiftly, pictures were good quality.
You guys were able to get a nice pic of my som with his teacher
Ease of ordering
It’s fine. Nothing special
Paid extra for touching up to remove hair in face and I didn’t happen
I ordered the 3 pack JPEG package and sent them to my mother for printing. The online JPEG version is working fine, but the printing has been incredibly difficult to work with, and the photos have not been formatted properly despite multiple attempts to change the formatting. That is something that was - and still is, I haven't gotten a response from the help email I sent - very frustrating to me
Good quality, easy to access and buy.
Don't know
Lower the prices Would buy more photos at a better price point and with digital photos now there is not a huge upfront cost
Good photos. Not good pricing.
The initial link had 3 pictures, so I ordered copies of 2 out of the 3. I wasn't very pleased with the repeated "MSU" background, but this was the only photo available. After my pictures were delivered, I got a reminder to order, as prices would go up. I clicked on the link to find 2 additional pictures with a much nicer background. I spent more money to get these. I wish I could send the 2 I ordered with the MSU background back and get a refund. Not happy all choices weren't presented at the same time. Name removed
Loved the pics and received very quick!! Reasonable price
The photos were good, the clean up was good. Love that there is no money up front and we were able to pick after we saw the quality.
The photos were very expensive and the photo of me and the Dean wasn't good. I was not completely in focus and too bright. It was clear that these photos did not get any sort of editing even though out of camera wasn't very good. I expected better quality for the high price.
Also the amount of emails claiming the "low price " was ending was outrageous.
Great quality. Price could be better.
Was really convenient to order photos! Great quality!
It was nice and welcoming. Everyone was very professional
Very convenient, user friendly, get photo quality
Cost was too high
I was disappointed with the outcome of my recent photo session. It would have been helpful if the photographer had noticed that my hat and tassel were askew, as this detail affected the overall appearance of the pictures. Additionally, the photographer, who was seated on a stool, did not provide any feedback or suggestions during the shoot. A mirror could have been a useful tool to help me adjust my appearance. Furthermore, I found the pricing of the pictures to be quite high considering the experience.
Quality pictures and quick delivery service.