based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick
Prices are insanely high. Would've liked a digital file, but cost was prohibitive. So I opted for prints.
I would suggest at least 4 different poses to choose from. I think it was only two. Other than that, great job.
Lots of pictures to choose from and they mailed the pictures to me.
I like how I could get the digital copy and share it with my family and friends
The pictures were all beautiful and natural instead of airbrushed. The frame selection and customization was great.
Lovely photos and in a timely manner
No one replied to my email. The person I spoke to was very pleasant, but she also never called me back regarding my issue
I would've liked more options for the background of the photos.
Not making me pay to edit the huge glare on my son's glasses after charging too much for 1 picture already
The customer service has been very good. They are all very knowledgeable and attentive.
The picture quality is amazing. The discount prices was appreciated
Reasonable price
The photos were so expensive- after spending over 70k on this school- one might think they can find in in Their heart to do free pics…🤷♀️
Background in photos - random people. Have a better location
Great quality and was delivered on time
The pictures were good quality but the prices were very steep. I was only able to afford a few pictures. I wish an option to download all photos for one price were available.
Quick and the pictures are great
Easy access. Great photos. Reasonable price for basic package.
Not the easiest to use. Kept throwing us out. Wouldn't do it again I don't think
I would have liked more reasonable options. I don’t remember now. I just remember there’s only really one choice that worked and that was fine, but I just wish I had more knowledge about what these pictures were going to portray before graduation and and then after more flexibility with what was bought. I’m glad you exist and it’s not a bad review. It’s just a review that says your service is OK. It did what it was supposed to do.
Most of my photos were blurry and mistimed. I was able to use only 2 different images that were taken
I didn’t receive my plaque I ordered
I paid for the glasses retoucheng (glare/fog removal). It doesn't look bad, it just looks weird. It's still better than the original I guess. I'm just happy I only ordered 2 8x10s instead of a whole package.
The qualifying is amazing and the products came fast.
Several Great photos to pick from and was delivered quickly and safely.
Center the photos better
Excellent photos captured. Easy process of ordering and reasonable pricing
Use of the black curtain as the backdrop would have been better than the crowd. The main reason I didn’t purchase more pictures is because of that. I have seen other graduations from this company and they are so much better. They also had the option to change their background. Although this is a Community College, we as graduates deserve the same opportunity as everyone graduating from a University. For the price of the pictures, they could have been much much better. Even taking a picture at Walgreens you have a plain background. Not sure if it is the company or the schools choice, but my special day was not captured properly.
High Quality and quick delivery