based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional photographs delivered promptly.
Prompt service with excellent product. Very responsive
The pictures are meh. The prices are ridiculous.
You have not responded in any way to my request for help
The pictures on the stage were just ok, not great. Overall, the photos were too expensive for their quality.
Well out of all the pictures I had 3 were good there was 2 that weren’t even of me I was in them but you could barely see me but could see another student just standing and there was one where my eyes were closed which was not that great and there one where I just look absolutely horrible in but the only one that was remotely good was the one where I’m standing with the dean who is handing me my diploma so yeah I had to go home and get better pictures cause the one that the school made were horrible.
Photos look as expected
So far our daughter college picture as great.
When looking at the touch up service. I think the directions needs to be more clear. We, thought when selecting touch up service. that all of the different poses was going be to covered. We must have missed the direction at the initial orders.
We reordered the touch up service to the poses we selected since. It turned out great!
Of the 2 pictures I ordered, the picture of my daughter was a bit blurry. I would have thought these would have been looked .
Reasonable price
You had non expensive options. It was great and affordable!
Pictures were delivered with and one week
Great quality
Pictures were great and ordering process was easy. Pricing was high in my opinion.
It was easy and efficient. Thank you very much for the great service.
The quality of the images was REALLY GOOD! I like that you offered several backgrounds too.
Quality lower then expected. Didn't capture the moments at the best time.
Prompt turnaround time
Easy! Reasonably priced
It was so convenient to receive the proofs, pick out the prints we wanted, and place the order. Very high quality pictures. I’m so glad this was offered to capture graduation day.
Multiple pictures taken to choose from and great video during the graduation.
The pictures looked amazing on your website and so I ordered a package from you for us to divide (of course) between the family. The order arrived really quickly and actually caught me off guard on how quickly they arrived. Thank you for your professional pictures and hard work to satisfy customers. Which you definitely did here. Thank you
I thought it was nice we had lots of choices. Also happy there was professional pictures option instead of just our phone pictures.
Pictures came back perfect
$60 dollars for one image is pretty pricey.
great service
One more headshot option
Let first generation students know where to look at the cameras when getting their diploma. Make prices more affordable for non-traditional students who do not have their parents paying for photos.
I appreciate the clarity of the pics, the amount of pictures to choose from and the variety of choices of backgrounds, frames, etc.
I would have liked a larger size of keychain because the picture is extremely small. But the quality of the keychain is very nice.
Thank you!
Nothing about the entire process was personalized. This felt about as enjoyable as getting a picture taken at the DMV. This is a big day for people and rather than being treated at all like humans, we were rushed through as if we were nothing more than objects on a conveyor belt. I wanted truly professional pictures, not pictures that are the equivalent of elementary school pictures. Beyond that, we had no chance to review or retake anything. I don't care that there's a lot of students, this was a huge deal to me. I wanted to hire my own professional photographer but because of the highly unusual setup, I wasn't allowed to. I will never get this day back and to say I'm disappointed is the under statement of the year. Additionally, I received so many emails telling me I needed to "buy right now!!!" Otherwise the prices would increase. I felt so pressured to buy pictures that frankly weren't great. After I bought them, like a week later I suddenly got an email with a 30% discount offer. Are you kidding me???!!! How insulting and absolutely rude!! On top of that the pricing structure was outrageous. $60 for a single digital picture??? And then if I wanted 4 there were no options to buy only those 4. I either had to buy 3 or buy the whole package. And then you have the audacity to upcharge for professional touchup?? So what does that make you, not professionals? The pictures certainly didn't look professional. With that being the case you are out of your minds for charging the prices you do. Never again will I buy anything at all from you.