based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consider waiving the à la carte charge for removing the glare from glasses. It should be part of the process. This is the first time I have ever heard of paying to remove a glare. I would recommend increasing the overall cost by a dollar or two, rather than charging people who wear glasses more to reduce glare. Otherwise, the pictures look great!
I was not satisfied with the level of pictures captured. Even the digital image purchased was blurred.
The digital download was easy to access.
The packaging for my pictures was very minimal. I have received graduation/senior pictures from other companies and the photos were sent in a STIFF envelope, similar to a Next Day Air envelope, plus included a piece of cardboard or similar type of backing to support the pictures. Simply being put in an envelope is not enough. My 8 x 10 photo did have some creases on the edges from being handled through the mail. But it was hidden by the matting of the frame.
The online ordering was easy and simple! Thank You.
Great photos!
Quality
Your prices seemed a little high. I wish we could have afforded more. Otherwise, pleased with the pictures.
I liked having a digital option for photographs!
I did not like how the packages and fees were structured. Digital packages were outrageously priced as well. It felt like we were being taken advantage of.
The quality and the turnaround time from order to delivery, which inspires confidence and trust.
Less expensive portraits, and ideally taken from a more flattering angle (e.g., not from below) for the portraits.
I love it!
I liked the pictures a lot, but It was pretty expensive for the 3 digital pictures. I also paid for touch ups to try to remove the bad glare causing you to not be able to see LSUA on my diploma and it wasn’t fixed so that kind of sucks. For $130 something I’d expect the pictures to not have a glare.
Great photos of my grad
Pictures were good. Wished that the download would have been for each picture in the package ordered instead of only picking one!
I emailed a question about graduation pictures several weeks ago, and I never received a response. I bought the pictures regardless, but a response would have been appreciated.
Thank you,
Name removed
Email address removed
I have not received my order placed on June 2, 2025 at this time, nor have I received any feedback as to the status of the order. I cannot give a positive rating without something showing the status of the order or the arrival of the order.
The quality of the picture is great
Students should have the opportunity to go in and sit for graduation photos. It's a shame that it is squeezed in while they are lining up and do not have the opportunity to plan and look their best for such monumental, lifetime reflection photos. My daughter went to UCLA and went in two months before she graduated, and her photos are fantastic as a result. My son's photos from Purdue are mediocre. If you provided appointment sittings, you'd probably sell a lot more! You can't make it right with me, but perhaps you can to the 10,000 who will graduate next year.
The pictures were shipped in a standard flimsy envelope, without any protection to keep them from bending. When we opened the envelope, none of the photos were flat, they were extremely flimsy and bent.
We had to place heavy objects on them to help form to their original state. They are still slightly bended.
Our plan was to send them to family and friends, but considering the condition, we cannot send them out,
I never received my photos.
Better back grounds , better angles on some of the photos, better choices of photos
Nice pics
They were good
Just wish prices were lower
You were way too pushy. I really didn’t like so many reminders. I probably would have made a bigger order if I hadn’t had such a negative impression of the company selling them.
Great quality and fast service
More pictures of our graduate to choose from
I'm sure it was extremely difficult to get pictures of everyone on the walk down the hill. But I would have loved more pictures, not only of my son individually, but of the experience as a whole. Seeing the entire hill crowded with familes & graduates and the bell tower in the background would have been great. Similar to the actual graduation, a group shot from a cool vantage point, showing the basketball floor...that would have been great.
Overall the pictures were very nice, delivery was super quick. I would have liked a few more purely download packages.
Thank you for your work! We have lots of professional great memories of the KU graduation 2025.
Easy to order and fast at receiving them.