based on 8419 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures were presented to me without having to look for them. Website easy to use.
Good quality. Easy to order. Good communication
The deliver time was accurate and quality of the photo
Thank you for the rapid responses!
There wasn’t a picture of my son receiving his diploma or walking across the stage. The 2 main things I wanted!
I never received my photo order
The photos were at a terrible angle, and there was very bad lighting, i’m overall disappointed with the whole situation. I took better photos with my iPhone.
great quality
I was only able to get 2 pictures of my son and the photographer took way more than 2 pictures of him with his friends and family. I asked the photographer where can I get them and he said that the student will get an email, but the email only had 2 pictures. I emailed the grad team and they never responded. I don't understand why take so many pictures if they are not reliable and not going to be available.
Beautiful and easy
We have not received our photos yet or an email saying the order went through
I left you a message and nobody has contacted me my photos were very dark and I paid for a stand with magnets and you can barely see just my face. I demand you correct what you send me it's not worth the price that I pay for and if you knew that the pictures are dark why would you even put them in a glass frame? Are you okay with sending useless photos to people? Don't nickel and dime people if you are going to send photos make sure they look decent I demand you replace what you sent me.
Name removed Phone number removed graduated from Community college of Denver
There is confusion about the video clips that were purchased. Will we receive video clips? When are they available? How do we receive them? Why does it come so much later?
Prices are way too high for a digital download
Received good pictures in timely manner.
I ordered my pictures and they came properly.
Too expensive!
I like that you were able to photograph my daughter receiving her diploma. I would not have been able to get as close
Great high quality pictures, just need to have better (stronger) shipping packages.
Advertising your services before graduation. I wish I took more pictures with my family and friends.
Fast service, good quality and fast shipping
The quality is very high
The pictures really focused on the graduation. Some of the pics were of our son in that moment that we could not have gotten.
I still haven't received the photos I ordered. almost one month later my order number #VGPhone number removed4
The pictures that were supposed to be of my son, half of them were of someone else. The one of him getting his hood and standing with diploma jacket were of someone else. I had to sort through all the pictures to find all the pictures of him. That is unacceptable and very disappointing. Ordering his pictures should have taken minutes and it took hours!!
What takes so long to get a picture?
High quality products and great picture quality.
The mug I ordered for my son who graduated from Medical School say Congrats for graduating from Nursing School. Would you be able to re-do it?
Thanks,
Name removed
3037 Marye St.
Alexandria, LA71301
Ps. He graduated from LSU Medical School in New Orleans in May. The mug included a group photo with classmates.
Ease, quality, fast
pretty goof pictures. It was easy to access, review and order. The order was delivered quickly, Really nice pixs