based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Students should have the opportunity to go in and sit for graduation photos. It's a shame that it is squeezed in while they are lining up and do not have the opportunity to plan and look their best for such monumental, lifetime reflection photos. My daughter went to UCLA and went in two months before she graduated, and her photos are fantastic as a result. My son's photos from Purdue are mediocre. If you provided appointment sittings, you'd probably sell a lot more! You can't make it right with me, but perhaps you can to the 10,000 who will graduate next year.
The pictures were shipped in a standard flimsy envelope, without any protection to keep them from bending. When we opened the envelope, none of the photos were flat, they were extremely flimsy and bent.
We had to place heavy objects on them to help form to their original state. They are still slightly bended.
Our plan was to send them to family and friends, but considering the condition, we cannot send them out,
I never received my photos.
Better back grounds , better angles on some of the photos, better choices of photos
Nice pics
They were good
Just wish prices were lower
You were way too pushy. I really didn’t like so many reminders. I probably would have made a bigger order if I hadn’t had such a negative impression of the company selling them.
Great quality and fast service
More pictures of our graduate to choose from
I'm sure it was extremely difficult to get pictures of everyone on the walk down the hill. But I would have loved more pictures, not only of my son individually, but of the experience as a whole. Seeing the entire hill crowded with familes & graduates and the bell tower in the background would have been great. Similar to the actual graduation, a group shot from a cool vantage point, showing the basketball floor...that would have been great.
Overall the pictures were very nice, delivery was super quick. I would have liked a few more purely download packages.
Thank you for your work! We have lots of professional great memories of the KU graduation 2025.
I ordered a digital photo and never received it. Please resend my digital photo link because I never received it. Their work was otherwise good.
thank you
We never received the photo…only the frame
Call us at Phone number removed
The photo is curled on each side in the frame. I don't know if it just was not secured or fully damaged yet.
Dear Graduation Photography Team,
Thank you for capturing such a special moment. While I appreciate the effort to document this important occasion, I was quite disappointed with the quality of the final photos. Given the high price point, I expected significantly better image quality, along with basic editing and retouching as part of the service. Unfortunately, the photos appear grainy and lack the level of clarity and polish one would reasonably anticipate for such a premium cost.
I hope you’ll consider adjusting your post-production standards or pricing in the future, as this experience did not meet expectations.
Sincerely,
First name removed
You sent me the wrong picture. Then you sent the correct picture but the frame was shattered and useless. I have given up trying to get anything from your company as the quality is absolutely terrible.
I am unhappy with my order. I ordered three photos - one with my son and his diploma (8x10) was supposed to get two of these - and the other 4 x 6 of him shaking hands. I also asked for retouching of the larger photo -- his tassel is two different colors (blue at the top (correct) and gray at the bottom (incorrect). Instead of what i ordered, I got ONE 8 x 10 not retouched and two of the handshake, which looks like it has been retouched. How can I get this order corrected? The PIN isPhone number removed Purdue University Div X 2025
Good communication. Lots of price options
Pictures were much better than anything I can capture and customer services was quick and professional when responding to my email and assisting me.
clear, easy choices
The pictures are good quality! I received my order quickly!
Damaged item was replaced quickly. Great customer service.
Easy ordering process and quick delivery
I ordered prints on 5/22 and have not received them.
Good pictures, and digital photos were delivered promptly.
The products were of good quality and everything arrived as described.
Pictures look good.
It was good pictures but the shipping was a little less than expected. Pictures were stuck in an envelope and then stuck in the mailbox. It happened to be raining really hard that day and the pictures got a little wet.
less cheesy backgrounds and I would have ordered another photo.
Prices
The quality of the picture is great