based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The memories that I'll have forever from my daughters graduation day
Pictures of each student as they walk across the stage instead of being part of someone else’s walk.
Proves are way too high. Make an option for a download for one image.
Cost and quality of images received. It was a crap jpeg not even a high quality png fine. For $100 for three pictures I should get original quality the camera takes 50 megapixel. 20mb file sizes.
I feel phone gives better quality output then what you gave.
More background options
Thank you. I love the pictures.
The photos were nice, and seemingly good quality.
Thank you for the effort put into this. However, some of the images were unclear and low in resolution, which made them difficult to print properly. I also felt that the item was somewhat overpriced for the quality provided. I hope this feedback is helpful moving forward. Additionally, compared to previous years, there seemed to be fewer varieties of pictures this time.
Fast return of photo
I was very disappointed in the quality of the pictures and the amount you charge for any touch ups which I wasn’t sure would change anything. The picture color was shiny and unprofessional. I wanted to reorder and try doing the touch ups but I am not willing to spend another $80-100 on 2 pictures. I am sorry, but this is lower quality than grade school pictures. Just my opinion. I should have learned from by the ones I ordered last year.
First name removed
The candid pictures. I wish each student stopped to take picture to make sure they were looking at the camera with their diploma
Some photos were out of focus and the actual ealk across stage photo you couldn't see who I was accepting my diploma from.
I received more emails asking me to order after I already ordered photos. Not a big deal but that's probably a place you could improve. Other than that, ordering was easy and my photos arrived and they are great!
Automatic sorting for students, good photo quality, variety of pictures for each student to choose from.
Easy to order and the quality are good.
Once I placed my order, the reminders kept coming, almost on a daily basis which made me question and confirm whether or not you had my order. I did appreciate the reminders, but they should stop after an order has been placed.
My photo was bent and the wood holder was cheap, photo did not fit in the wood holder, overall really bad.
My order came promptly.
WAYYYYY too many emails, texts, reminders which continued even after I had placed our order.
The delivery came in the mail, with flimsy cardboard that didn’t prevent the 8x10 photo from getting bent. I haven’t had time to follow up yet to ask for a replacement.
Did not receive information about getting photos of graduation. Had to get a forwarded link from another parent. I had emailed the grad team to request info but never received a replay.
The proofs showed a gray background. The actual pictures had a darker background, which made the cap blend in. The background should have been a little lighter. Other than that, the pictures were great.
Thank you! Name removed
Easy to purchase and easy to navigate! Services were prompt and quality photos received!
Yes
photos of graduate with President more close-up and from a better angle
Price
Amazing quality work.
The products are great quality. Turn around time was fast.
Terrific photos and excellent communication. Thank you for capturing an important moment for our family.
It as a good process. Would have been better to have students called in alphabetical order. Otherwise, it was a great experience.