based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything felt super rushed. I also saw a few things about myself in the photos that were ugly and unnecessary. If the photographer has said, “Hey, would you like that cheap paper nametag on your dress to stay in the photo, or would you like to remove it?” it would have definitely made for better photos.
Not sure why it takes so long for delivery
The way you have taken the pictures! It's amazing!!!
Easy to order
The picture were relevant and capture the most important time for my daughter.
Different backgrounds, and different items. Can truly personalize your gift giving
The photos were terrific, the price was reasonable, and I received them quickly.
The photo I ordered looked sun-bleached or faded.
High Quality and quick delivery
Quick
Prices are insanely high. Would've liked a digital file, but cost was prohibitive. So I opted for prints.
I would suggest at least 4 different poses to choose from. I think it was only two. Other than that, great job.
Lots of pictures to choose from and they mailed the pictures to me.
I like how I could get the digital copy and share it with my family and friends
The pictures were all beautiful and natural instead of airbrushed. The frame selection and customization was great.
Lovely photos and in a timely manner
No one replied to my email. The person I spoke to was very pleasant, but she also never called me back regarding my issue
I would've liked more options for the background of the photos.
Not making me pay to edit the huge glare on my son's glasses after charging too much for 1 picture already
The customer service has been very good. They are all very knowledgeable and attentive.
The picture quality is amazing. The discount prices was appreciated
Reasonable price
The photos were so expensive- after spending over 70k on this school- one might think they can find in in Their heart to do free pics…🤷♀️
Background in photos - random people. Have a better location
Great quality and was delivered on time
The pictures were good quality but the prices were very steep. I was only able to afford a few pictures. I wish an option to download all photos for one price were available.
Quick and the pictures are great
Easy access. Great photos. Reasonable price for basic package.
I have emailed you numerous times about these awful pictures I paid 150 for and no response