based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very expensive for downloads. Confusing directions said I would receive an email with link to download but it was never received (not in junk folder). Had to contact you to get access.
The prices were extremely high, not offering many possibilities.
The photographers are not trained. The pictures of my child were awful and completely unprofessional. I only purchased one 8x10 because of how bad the pictures were.
My kid had a lot to choose from dice she was a graduating mascot.
Your price for purchasing pictures is not reasonable. I downloaded three pics for $100, which is a lot for a student. Also, the graduate gown and tassel are expensive for a rental. Thanks
Very quick turnaround. Proofs were sent to me day's after my son's graduation!
Better pics
The pictures were absolutely beautiful!
It’s great picture and very well done with pictures. I am happy with the pictures. Thank you!!!
Quality photos. Many poses to choose from. Quick delivery.
Price and wrong photo on magnets
Some photos were blurry
The pictures are absolutely amazing from every aspect. Thank you so much for the opportunity to capture this amazing moment with your team!
I like the convenience and speed. It allowed me to enjoy the moment knowing that I didn't have to take pictures. I also appreciated how quickly the proofs were sent out.
great selection and quality. Cost was much lower than I expected which I appreciated.
The picture I ordered was had two 5X7 pictures with a frame and name plate. I thought it was a wooden frame with an actual name plate and actual glass frame. Since it cost around $60. When I got it it was a printout of the pictures with plexi glass and plastic frame. the name plate was even a printout. I could have done that on my computer for $3 and bought a plastic frame for $5. Was not the quality I was expecting. I do not recall looking at the description so maybe it said it was a copy with plastic frame. I assumed if it was pictures I would get a picture.
Selection speed
One of my pictures showed up with a scratch in it
prices are ridiculous and quality is absolutely garbage
Very difficult to find photos and than to add them to the cart. Not a friendly app
Quick delivery. Photos were packed well. Some of the shots could have been better but I realize that isn’t always possible when people aren’t posing. One photo had a lot of dead space above his head but I couldn’t crop it out. That would have been a great feature.
Pricing.
Slightly raise photographer's positioning so the grads aren't looking slightly down toward the camera.
The ease of the whole process was the ultimate win. Graduation day is hectic for families and to have all of the best moments captured by an obviously great team made this amazing. We were able to pick our favs and the products arrived to us quickly and with great quality.
Too expensive and did not receive hard copy photos via mail
Kinda disappointed being that the pictures were not cheap and the packaging was awful . It was sent in a basic envelope and during transit, it was bent all up and got to me in horrible condition
Product quality was great but quite pricey.
Good shot and great color
It as a good process. Would have been better to have students called in alphabetical order. Otherwise, it was a great experience.
The process of ordering the pictures was fine. But the pictures were not very good quality-3 quick poses, one of which my son's eyes were half closed, superimposed on 3 backgrounds that all looked extremely fake, was not the best offering. The only one I bought was the one of my son being handed his degree, and that was really nice to have.