based on 10256 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I replied to. one of your emails on June 9 with some very detailed feedback. I received an email telling me that a ticket had been created but then I never heard back. So much for caring about how you feel about your customer's satisfaction!
It was very expensive for images that weren't even clear. They were blurry, somewhat out of focus, and over $100 for 3 pictures. Wild.
Very nice photos
I received the wrong photo (a completely different one person). I emailed to get this resolved and haven't heard back.
Photos turned out great. Easy to order and prompt delivery.
A bit expensive.
Bad quality and too much time waiting for
The photographer taking the family photos took horrible pictures
Great product! My son really liked the shirt!
I really like the idea of how the photography captured various aspects of the graduation. The photos really added to the memorable experience.
Photos are mediocre
I paid for a picture that was not worth it. It has a glare on it so you cant see his diploma. It was a waste of money I could've used the pictures I ha and had enlarged at CVS
I spent $160 and wrong pose was sent. I ordered the pose with an American flag but I was sent gray pose
The phots are beautiful!!!!!
I still haven’t received my pics…I ordered them weeks ago and can’t find any receipts in my inbox. It was over $100 bucks, so that’s a shame. My email is Email address removed and my number is Phone number removed; I’m Name removed, an LSU Graduate. Please reach out if you can help me—I’d hate to pay again for these 3 pics I want. Thanks.
Everything 100% rating
My pictures sucked and were not flattering at all
the quality and ease of ordering
Nice work on the touch up although the picture given to you was really good already. Nice production or print of the original image.
Everything were professional.
Quick, easy and very affordable!
We paid a lot to have two photos and shipping and the camera bent right in the middle. I reached out to see if we could get new ones made. I didn’t even get an email back. I wouldn’t order from these people again and would discourage anyone for doing so.
It's a rip off how much a photo costs and then you don't even have an option to purchase a package deal with different backgrounds.
Pricing is outrageous
Great photos and great team.
The prices were higher than expected. I didn’t appreciate the large number of text messages as well.
Your pictures were ok. Your prices are extortion. It should not be nearly $100 for a few JPEGS, I understand it's not free to take these pictures but your prices are obscene.
Good quality, fast arrival
The site is difficult to navigate and hard to speak to a live person.