based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not the easiest to use. Kept throwing us out. Wouldn't do it again I don't think
I would have liked more reasonable options. I don’t remember now. I just remember there’s only really one choice that worked and that was fine, but I just wish I had more knowledge about what these pictures were going to portray before graduation and and then after more flexibility with what was bought. I’m glad you exist and it’s not a bad review. It’s just a review that says your service is OK. It did what it was supposed to do.
Most of my photos were blurry and mistimed. I was able to use only 2 different images that were taken
I didn’t receive my plaque I ordered
I paid for the glasses retoucheng (glare/fog removal). It doesn't look bad, it just looks weird. It's still better than the original I guess. I'm just happy I only ordered 2 8x10s instead of a whole package.
The qualifying is amazing and the products came fast.
Several Great photos to pick from and was delivered quickly and safely.
Center the photos better
Excellent photos captured. Easy process of ordering and reasonable pricing
Use of the black curtain as the backdrop would have been better than the crowd. The main reason I didn’t purchase more pictures is because of that. I have seen other graduations from this company and they are so much better. They also had the option to change their background. Although this is a Community College, we as graduates deserve the same opportunity as everyone graduating from a University. For the price of the pictures, they could have been much much better. Even taking a picture at Walgreens you have a plain background. Not sure if it is the company or the schools choice, but my special day was not captured properly.
It is entirely to expensive, the only reason I was able to even get the pictures was because my parents offered to pay. This is the biggest day of a lot of people's lives and most graduate with no money and no job. You could at least make it affordable. Even your digital copies are super unaffordable. Those are usually the ones that are cheap enough for me to get
Photos were packaged inadequately they had rolled corners. You need to improve your packaging with stiffer backing.
Lots of options!
My pictures were delivered and stuffed in envelope without protection from the massive rains we have experienced. I laid them out to dry and hopefully they will be presentable.
For the price I paid for the photos the quality was horrible. The ndsu logo is not centered and the quality of the print is poor. Just a lot of money for this and I expected better
Had a nice array of background options- offered a discount to purchase
fast shipping and professional/well made products
Easy of ordering and reminder emails to place order. Love a digital option
Up close, clear picture
One of the pictures I picked turned out to be blurry
During the actual graduation ceremony, one of your employees decided it was ok to start a verbal argument with another photographer who was not part of your company. Thankfully, your photographer said something calmly to remind them where they were.
When you sent the envelope with the pictures in it, it wasn’t stable. The photos were creased on the top corner. My mail man said if there was better postage on it then it would be delivered to my door vs the mailbox. Also the enveloped didn’t prevent getting wet from rain so the top corner also warped. So end result would be to send out in better packaging. Maybe a bubble wrap envelope with a cardboard piece inside to prevent bending. The photos were creased looks great, but I’m bummed the two 8x10 pictures are creased and warped.
The picture i received of me receiving my diploma had a girl receiving a diploma and i was behind her, could barely see me.
Graduation was good. The seating was awful. A family grabbed seats out in the aisle . They were racist& bullies. Ruined our experience. We had to get state troopers to feel safe: they started taking pics of us. We had small children with us. We have their pics. State troopers watched them. We got there early to get seats. They didn’t. Felt unsafe. All because they came late. When we told them this is the aisle. We need to get by: nope foul language came out! They acted like animals. Calling white people crackers. Not the world I live in. Not racist. I have an African American son! So not ok to act this way!
So happy to have the option to purchase a “ready made” photograph—I unpacked it and it was immediately ready for display! So easy!
I ordered the 3 picture frame with plaque and very disappointed in the quality of the frame and the plaque is just printed on the picture. For the cost I expected a much nicer frame and printed pictures. The description is not accurate for the product.
Very easy to order, quick delivery and beautiful quality pictures
The picture that we ordered, although beautiful, the background is much darker than it appeared on the preview. Also, we were going to order a full body picture, but when we got the preview on the ordering site, a quarter of the picture was cropped out. We would’ve liked to have had the full body picture.
Easy ordering + good quality
Easy access. Great photos. Reasonable price for basic package.