based on 9905 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality
There was an issue with my order (#VGPhone number removed4). I have reached out three times over the past week without receiving any response.
Easy to order, arrived timely, good pictures
Pictures came out great, easy to order
Print that I ordered turned out dark
The quality of the pictures. Thank you so much for capturing my special moment.
The photo quality is great! I love that our daughter got to do 2 poses and we could choose.
Picture of our graduate was nicely done. Received in mail quickly, only complaint was the envelope wasn't as sturdy as it could have been, it was marked do not bend, it was slightly bent, the photo did straighten out in the frame just fine.
Crazy high prices to buy the pictures
Fast simple easy beautiful work
prompt and professional
Pictures were great but they were really expensive. I'm sure more people would purchase if they were at a lower price point.
Quick delivery after ordering
My digital pictures were available faster than promised.
Some of the pictures of my graduate were out of focus, I paid assuming the pictures would be high quality but they weren’t.
Great looking pictures. Quick delivery.
I ordered prints, 2 5x7’s and 1 10x14. I paid extra to have them professionally edited by your company. Each one is extremely poor quality. They are way too dark, glossy, and flimsy. The dark black background blends with my son’s black hair and black cap and gown. Does anyone look at these before they leave your building? They look like the prints you toss after developing a roll of film at a drug store. To make it right, please redevelop and resend to my home all 3 of these precious pictures of my son’s graduation. I am Tracie Walker, 505 Pommel Ct, Aiken, SC 29803. My son is First name removed James Last name removed DOB 8-20-01. Masters Fine Arts - Creative Writing 2026
Picture came fast. Quality product. Happy with easy to order and shipped fast.
Pictures are great
several poses to choose from
Good pictures. Fast
Great picture and ease of ordering my son's picture.
Extremely blurry photos of being hooded…the one moment that makes me a doctor
Communication and choices of photos
there are photos where the University name was blurred out. also did not appreciate the modifications made to the actual looks of my daughter. i know i am old enough that the old style of trying to hide any blemishes is a nice touch, but to manipulate her actual appearance is a bit off.
I'm not sure if I'm judging the printing and ordering of photos or the actual photos taken. I really love the plaque we got and it was pretty speedy. I know there were at least hundreds and hundreds of students in this graduation ceremony so I am impressed that there were photos available for everyone, but the posed ones were ok - the candid ones didn't seem to be specific to my graduate at all - like she was just a person in the crowd. I don't think we even have one of her shaking hands onstage receiving her diploma. If it was possible to request photos and pay for good photo ops ahead of time maybe it would've been better, but I am at least grateful the photos we did receive were available.
Way too expensive for 3 pictures that are only digital. I do not believe it is a good deal, and bought them anyways due to wanted to have record of my special moment. 3 for $100 is considered a "good deal", but if this only includes digitals it is not.
Thought that I had ordered photos as well as a plaque. May be user error. The product I received is very nice.
I recommend looking into a way for customers to to remove or de-emphasize other random people in the background