based on 8746 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to order and fast to receive!
The pictures were beautiful, and I received them much sooner than expected.
The photos were costly considering the quality that I received. My photo was very blurry and the lighting was not great either.
Fast and easy
Quick service. The site is easy to use. I was amazed by the quantity and quality of the photos. It was nice to have a print that captured an essential moment in my life.
The post office bent my first photo. I contacted the Grad Team, and they sent me a replacement immediately. The replacement was in excellent shape.
I was happy with their services.
I had pearlized. Beautiful finish!
Nice photo!
Great Photos, Easy Process
Over priced
Photos were good and I was contacted relatively quickly with opportunities to purchase.
Not all pictures were focused on me. Some had other people blocking me, others were just completely different people.
Everything
The quality of the photos were excellent!! Was very delighted & satisfied with my son's photos. Excellent job.
Prices were astronomically inflated. $100 for 3 digital downloads is insane. It's obvious this company is capitalizing on this monumental moment, knowing that people want to capture them. As college students, not all of us can afford these prices, but would still like to have these memories. This company would do well to be more accessible and inclusive.
Picture ordering process made super easy.
Beautiful photography!
My photos came in the mail with a crease in the middle of them. I would think they should be packaged better than that.
My grad nor myself were at all happy with the photos taken. Even the posed ones were awful.
Great customer service
Good variety of photos. Maybe more plain backgrounds without the flags or forest background. Just a variety of solid color backgrounds would be great.
The website was accessible and the photos arrived within a good timeframe. Thank you!
I couldn't find all the pictures I had done.
Great pics and the photographer was nice to work with as he tried to get other shots of family that day
The photo print quality was awful. Blurry, poor color, bad finish. I would like at least a partial refund as I won’t be even displaying the photos
Very fast and pictures were good quality
Great shots. Thanks
Photo prices were high especially compared to the quality of the photos. One we ordered was out of focus but didn't look out of focus when we ordered.
Picture was blurry. Very disappointed.
I wanted some pictures for my family. But at a minimum of 8 bucks a pop, you think anyone can afford that? We just graduated college, that means we are severely in debt.