based on 9926 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My photo recived broken!
Easy, fast
Great job in capturing multiple moments. The only downside is that the local post office on Center Street in Pocatello, ID completely disregarded the clearly stated "DO NOT BEND" and jammed it in the mailbox. Twice. Not your fault.
very quick processing time receiving photos to review. Delivery time was quick as well.
The photos are very nice and arrived very quickly. Thank you.
Great quality professional photos. Also very fast shipping time.
I am still awaiting edits.
Great quality, lead time is accurate.
I still have not received the download to review the rest of the photographs I’ve ordered and I received one photograph in the mail. Pretty sure that’s not everything I ordered because I do remember paying $123 for more than one photograph.
The process was very easy to order
I love the variety of options.
Too expensive.
Sending the wallet pictures pre-cut to prevent damaging or messing up photos.
Offering more digital options with packages.
There was a girl in the background in focus that was extremely distracting from my daughter's picture as well as another person on the opposite side.
i can only say 5 because i haven’t received my photos yet so everything was ok but no product to complete purchase
Quick, clear, and easy products.
The photographs were great. It would never nice to have options to order 4x6 and 3x5 prints and to have the collage in a smaller format.
I emailed and called and no one has gotten back to me about 2 of my pictures with white lines on them. I asked to get the 2 replaced. I have not gotten a response at all.
I think the pictured turned out great. And lighting is what it is at certain events but felt like certain pictures were more on the red side. But it was a lot of money for a touch up.
They still are great. Glad to have them.
I did get my pictures but they were not edited like I had thought they would be. I bought three pictures and I wanted two of them edited for hair removal but it was not done. I’ve tried multiple times to contact you but I have not heard back. Is there a phone number where I can call and speak to someone?
The photos of my son had him covering up his honors medal with his diploma or they we off centered. The live shots were from a distance and only one showed him “receiving’ his degree
I wanted a video
Not an option
You contacted us right away. I ordered a print of our son. It came within days.
The focos of the picture could be neat.
Do professionally
Thank you!
Loved that the company was able to capture such a treasured moment
Easy to order and the pictures were great. Missed picture with mascot but the main grad portrait was great and a good selection of packages.
Photo was high quality and the wait was not as long as I expected.
Nice to have professional pics and various poses and backgrounds available asap after graduation.